Pudsey, United Kingdom
Hillfoot Surgery, 126 Owlcotes Rd
N/A
+441132574169
By far and away the best GPs surgery I have ever dealt with. My husband had been in hospital and required after care but the hospital couldn't help due to covid, the district nurses coudn't help and as we had only just moved into the area we were still registered on the other side of Leeds. We took the registration forms in first thing on a Monday (over christmas and during a pandemic no less) and Martin the receptionist was so kind and helpful. He and a wonderful nurse named Paula managed to get us an appointment the next day and pushed the registration through quickly. Paula even called my husband on a day that he didn't have an appointment to check that he was ok because he had been very worried at their first appointment. It's not often that you find a GP surgery where you feel like more than a number on a ticket but this is an absolutely outstanding surgery, I'm so glad they're at the end of our road and I would recommend them to anybody.
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Always here to help during the pandemic staff are lovely even though appointment times are hard to come by (which is understandable) they always do their best.
Really helpful staff, econsult easy and simple & really appreciative of the staff still working hsrd during the pandemic
My experience was very positive from booking an appointment on the phone , seeing the Gp and nursing team in a timely manner and speaking with the reception staff. Excellent service all round. Well done all.
I havn't had problems with any doctors or staff, however its IMPOSSIBLE to even ring within the first 15 minutes of ringing up the surgery. Don't understand why they don't use a queue system instead of 1 person per call!
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