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America's Best Contacts & Eyeglasses

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Pueblo, United States

americasbest.com
Optometrist· Contact lenses supplier· Sunglasses store· Optician

America's Best Contacts & Eyeglasses Reviews | Rating 3 out of 5 stars (5 reviews)

America's Best Contacts & Eyeglasses is located in Pueblo, United States on 5821 N Elizabeth St. America's Best Contacts & Eyeglasses is rated 3 out of 5 in the category optometrist in United States.

Address

5821 N Elizabeth St

Phone

+1 7194041765

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

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Krista Nichols

Office staff was great. Friendly and good about explaining things to us. My problem was with the doctor who examined my eyes. I have worn contacts since I was 12. I am now 40 so I know how they fit. How long to wear them and not to wear them at night. The doctor was more concerned about my mask not being over the brim of my nose and the color that these drops were making in my eyes then explaining to me what was wrong. She first told me I had a scratch on my eye and then said something about my cornea . I am still very unclear which was wrong. Knowing that I have to drive 40 miles home she offered me only one contact for my right eye and over the counter drops for my left. Refused to give me a contact for my left eye that suppose to have some sort of damage. Now what kind of doctor sends you out to drive with one contact !!!! Then on top of that she was trying to get me to go to some other place to spend more money on glasses that would take an hour ! This is not why I came to America’s best. To be sent to another place to buy MORE glasses. And she refused at the end of all this to let me have my prescription for my contacts. Didn’t set me up another time to see my eyes and guess what didn’t even give me the one contact. So guess what I am wearing my old contacts that probably scratched my eye ! This was the worst experience I have ever had . And this doesn’t even top it. My husband was denied contacts because she said he would only be a part time user and he didn’t need them. Not that his eyes aren’t healthy enough for them . But refused to give him a prescription for contacts because she didn’t feel that he would wear them full time. Like what a wrong with this picture ! After we get our glasses in 2 weeks we will not be coming back to America’s best unless this is resolved adequately and to the satisfactory of us the customers!

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Jennifer Jimenez

they actually check your temp at the door

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Theresa Edwards

The staff was very friendly and helpful. I give them 5 stars. The Dr is another story. When she was finished with the exam she asked me if I was getting the Covid vaccine then proceeded to tell me that I should and why I should. THAT was very unprofessional and is NONE OF HER BUSINESS! She turned a good experience into a bad one. Obviously she was more concerned about my getting the vaccine than the health of my eyes. Will NOT see her again!

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Lynn Stiles

230 and over 360 miles in round trips back to get my lens put back into both pair of glasses at 3 different times. I don't make a bunch of money, I am Disabled. ( less than 900 a month) I can not afford to keep coming back, so today I call and ask to have my prescription mailed to me, I was told it might take longer because someone from the office has to go to the post office to mail the prescription to me and because the thought of mailing something to a paid customer is not in the fore front of their mind It might take weeks for me to get the actual prescription in the mail. It might just be better to come in ( another 120 miles) to get it myself. Then I explained I also was going to write a review word for word, she went on to explain it was my choice. Now I have the MAN in the office calling me back but does not tell me what he wants in the message and when I call back I am placed on extended holds, or told he is busy, if I could explain what I need he will be back with me asap... I said he called me... I do not want to be doing this. I dont want to have glasses that keep popping the lens out... I just want a nice pair of glasses. oh did I mention I paid 230 for these glasses? when I have paid less in the past, the glasses always lasted more than 1 month. I am so disappointed, I wish I was just treated like a human.

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Jennifer Nice

More like America's worst. I had my eyes examined, then I went and looked for frames. I found the frames I wanted, and they ordered them for me. Two weeks later I went in and my glasses made me have double vision. They said the computer was trying to even your vision out in each eye, to try to make my eyes have the same strength. So they apologized, and sent my glasses to be fixed. 3 weeks later I had to call to see if my glasses were ready, because no one called to let me know that they were ready. Their excuse was, \Our system has been down so it hasn't called people to let them know their glasses are ready.\ I asked them if they forgot how to use a phone and pick it up to tell people their glasses are ready. My regular pair of glasses were fine. However, the sunglasses didn't have the bifocal in them, even though I specifically requested it. So the sunglasses went back, once again, to be fixed. When they came back, it was a transition bifocal, I asked for the line bifocal. So once again, my sunglasses went back to be fixed. The last tim, my sunglasses came back, they weren't even sunglasses they were regular lenses. Worst experience ever, I spent over 300, and still don't have the glasses that I want. I will never return to this store again. 12.21.2020 update Corporate called me, apologized, and have me a full refund. I appreciate that very much. I don't feel as bitter towards the company now.

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