Puerto de la Cruz, Spain
Av. Melchor Luz, 3,
N/A
+34922368468
Went there a couple of days ago. It's very familiar and friendly staff. The Tour was great and a lot of fun. We will definitly be back amd take another trip
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I went diving there a couple of years ago and I still remember that I wouldn't recommend the dive shop. I had an open water back then and my boyfriend an advanced. Since we hadn't dived for a while we got a test-dive and could go diving with the group afterwards. The owner was quite a nice person. The other dive masters treated us as if we were a problem and would destroy their original diving plans (because I only could go down until 20 m). We didn't feel welcome at all, they didn't talk to us, didn't give us any tips, didn't help us to prepare our gear although they knew it had been a while. Eventually a dive master who went on fun dives with us helped us and took over their job. It was just incredibly unprofessional. Since there was no other dive school in this area we stayed with them a couple of dives but they weren't worth the money and it wasn't much fun.
Absolutely recommend learning to dive here. They are patient flexible rexlaxed but definately fun. All the staff are great. Can't wait to come back and continue.
I had amazing diving experience patient n helpful, I was very nervous diver n Rafa Aranche and Maurau gave me such confidence..Will definitely return n dive more
I had a very bad experience with this diving centre. The only good thing they've done is refund me for remaining dives. Problems started with equipment. Theirs equipment is the cheapest you can get and very very tired. I mean it, very tired. I went into the water and couldnt breathe through regulator because it was clogging. Then weight belt slipped off me, then fin came off because it was too big for my boot size. In those circumstances I decided not to dive at all. I came out of the water on boat and the diving instructor didnt bother helping me with taking wet suit off, just went straight to the water to join others. I was on my own on the boat in wet suit in scorching sun, getting boiled in the suit. I managed to find a bucket with water to cool myself off until they have finished the dive otherwise I would have been dead on the boat from overheating before theirs dive is finished. I am really lucky to be alive. After we came back to the office I tried to explain those safety issues but it has fallen on the deaf ear. So I warn everyone this place with its tired equipment and reckless attitiude does not give a damn about your safety or pleasure from going out for diving. When you get to the office you will see cylinders covered with rust, regulators going to free-flow after test button pressed, hoses damaged at terminations. Absolutelly shocking. You go under the water and prey for everything to be OKay. Three hours passed and I am still shaking from trauma I experienced there. Not to mention they have charged me for this attempt to dive. But at least I am alive.
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