Pulborough, United Kingdom
Robell Way, Storrington
N/A
+443333558498
Absolutely love my Barratt Home! I bought a 2 bedroom Tiverton and the sales lady Stacey went above and beyond to ensure we exchanged within the designated time scales and was just an absolute pleasure to deal with! Excellent customer service - I would definitely buy again!
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If I could give a zero rating I would! I wouldn’t recommend this site to anyone - infact I wouldn’t recommend Barratts to anyone! If I could rewind 8 months I would have run far far away from the sales office and never looked back! What we have purchased is riddled with shoddy workmanship, cut corners, lack of care and negligence from so called contractors. 8 months on from living here is hell! To get anything rectified is so stressful, it’s a case of 1 step forward and 2 back! So my advice to anyone thinking of buying the last few houses here would be don’t! Keep your hard earned money and look elsewhere!
From Stacey and Pina in the sales office who were a huge help with a difficult chain, to the Site Manager, Steve, our experience has been incredibly positive throughout, with the house finished beautifully.
As first time buyers, the process of buying a new house was extremely quick and easy. Excellent customer service along the way. Definitely recommend this development.
Great customer service throughout the whole experience. Questions answered every step of the way. Would recommend anyone interesting in buying to go and meet the people in the sales office!
Not my first 'new build' so have a bit of experience. First house had a few issues which were resolved by Barratts but took constant chasing. Now have found there is a mould issue which is having to be treated over next 6 months. All in all not too bad, but not too good. Found sales staff a bit hungry for sale without caring for the buyer. Not sure if I would buy from Barratts again as out of the 3 new builds I've had this one has the lowest quality of finish. Luckily I havent had the same issues as 'dontbuy' but I've heard multiple stories of bribes for the quick sale.
We first visited Warren Grove in November, and immediately loved the development. Graham, the sales manager assisted us through the entire reservation, mortgage, building and customisation and now we are getting settled in our new home. Fantastic experience from start to finish - couldn't recommend the development more, and highly recommend working with their suggested mortgage specialists Torc24, and solicitors Herrington Carmichael. Brilliant on all counts!
Excellent customer service with a clean and presentable site for any potential buyers.
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