Pulborough, United Kingdom
81A Lower St
N/A
+44 1798875185
Toilets
No wheelchair-accessible entrance
Absolutely poor dentistry, only after your money here! Had an appointment for a filling starting at 3:10, I was left in the waiting area for over an hour while the area ‘numbs’ instead on waiting in the room for the few minutes it took to take affect. In this time another patient was seen because there was such a ‘backlog’ which meant my appointment was pushed back further. It got to 5:20, where the manager and the practitioner, called me back in and she said there is not enough time to fit a filling in, but I will place a temporary filling. This cost the same as an actual filling and now results in myself paying twice for the same treatment that could have been done in this appointment. On top of this, she was pressing for a white rather than a silver filling so that I would pay even more which in turn would not last as long at the back of my mouth. Made a complaint and was told to find another dental surgery as the patient and dentist relationship was ruined and cancelled my next appointment to rectify the filling. Definitely not about customer service here it’s about how much money they can make!
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Wouldn’t give this dentist even 1 star, only after your money here. Missed an appointment during the current Covid pandemic so told to find another dental surgery or if I paid privately I could stay. Tbh my daughters filling has fallen out twice through poor fitting and I was even told to put a white filling in my 8 year olds mouth that cost over a 100 as it looked better in a back tooth. Not the right dental surgery for us it’s not about customer service here it’s about the money.
Jane is a very reassuring and caring dentist. I live with chronic fatigue (brought on by stress) and depression. Jane has taken the time to learn about this over the last two years I've been seeing her as an NHS patient. She always takes the time to explain things which helps me cope and I never feel pressured or out of control. Her reception and dental staff and the hygenist I've seen couldn't have been nicer. I've read the one star reviews here and they seem related to specific incidents. I don't agree with them as an assessment of her overall. I'm very glad I moved to her as my regular dentist and can't recommend her highly enough. Thanks Jane and your whole team!
I haven't had a dentist for a few years as I have a big phobia of them but can't praise Jane and her team more. From the first appointment she really made me feel totally at ease and that there was nothing to worry about. If you feel slightly nervous about the dentist then I recommend here as you wont feel any pain at all.
with reading the reviews, I was hoping to get an idea about the dentists at this practice but the reviews have only specified missed appointments and finances. I know that dentists are professionals in a caring profession but like every business they need to be making money. The website looks good and the practice profile looks good so I thought I'd give it a go. The dentist Jane is wonderful and the practice is really lovely, everyone there is really nice and professional.
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