Pullman, United States
8681 WA-270
N/A
+1 8668742389
Wheelchair-accessible entrance
We had excellent service at the local store. And when we called customer service they were awesome.
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Spectrum came and disconnected our Wi-Fi today(11-30-2020) and had no urgency to turn it back on, for a house full of students going into finals week. Took a stern conversation and approval from my landlord, then it was fixed in a few hours no problem! However, they left the cord coming crooked out of the wall, didn't re-screw the cover plate and drilled a hole through our flag on the wall after I asked him if he wanted us to take it down for him before he had started. Wi-Fi is working fine but left it looking unfinished.
Trash ... Would give zero stars... Worst costumer service.. when you go into buy a phone all I chipper and good... Come in because when I purchased two phones they only put the protect plan on one ... Why would I buy two phones and only protect one?.. so now my wife's phone witch only fell a sort distance I shattered and has no plan.... Thanks for being so rude when I called out your mistake...
I 100% love when my internet cuts out every 2 hours and having to constantly use my phone's hot spot to regularly attend class. I personally believe I get better customer service from a potato than the customer service at spectrum. Thank you for providing the worst internet in Pullman or even Washington State. I'm convinced Spectrum is the sole reason aliens have not made contact with earth because they just feel so bad for spectrum and the people who use it.
Morgan tried to upsell on a customer specifically asking for the low income option pricing. She first said it's not available, then coughed up the price before jumping off the chat.
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