Pully, Switzerland
Avenue de Lavaux 4
N/A
+41 217111280
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Always very helpful and knowledgeable and ready to answer questions even if I don't end up buying something. They are on the expensive side but you get what you paid for. I have got two bicycles from them and some accessories over the years but mostly got tons of knowledge. Thank you so much. I feel that their strongest part is service and personal advice so comparing their prices with on-line shops is particularly unjust.
like
Friendly, knowledgeable, efficient.
Excellent service! They are all really helpful and friendly!
Unhelpful, went in with a puncture as I unfortunatly got caught out on a ride - happens to most cyclist at some point I guess. For a simple job they instantly said we cant do it before stating two or three days. I would have happily brought the items and changed it myself, but after such a poor attitude from the mechanic I decided to walk home. Disappointing as a simple 5 min job and a smile would have undoubtedly won more business. Even if you are busy today, tomorrow and the next day... giving a customer a bad experience is never good for business.
Update: delivered on time and a good result after all. Clearly a misunderstanding over the phone (a potential area for improvement)
Best place to rent a bike! Good service when I was there from Sweden! I can recommend it\u200d️
Always awesome service! In the store and on the phone. I always recommend this store to friends and family. Some things I've had done at The Bike: Several bike fits (road and TT bike) Bike rental (group rental) Bottom bracket repair Several saddle upgrades etc. Always professional!
I can really recomend The Bike, outstanding service and help full staff. I am very pleased with the bike i rented.
Deli
The best companies in the category 'Deli'