Punalur, India
NH744 Hospital Junction
N/A
+91 9847494166
No-contact deliveryDeliveryIn-store pick-upIn-store shoppingTakeawayDine-inSame-day delivery
An ok place.. They got good infrastructure, but way more to improve. Need to focus more on quality and service
like
The shop is on the right side of Kottarakara route from Punalur near the petrol pump. The shop has every bakery items, drinks and snacks with good quality and at reasonable rates. It's fully AC and is now undergoing renovation for expanding to a restaurant in the first floor.
Can You start a new outlet @ in Kollam,Kundara,Karunagapally and Kottiyam ??
No doubt on the taste they delivering since decades. But thought to share this feedback as it may be useful for customers who are opting Home Delivery. Managers or who is taking home delivery orders were arguing by stating that delivery location is far ( Infact my location is 1.6km far from shop and delivered two weeks ago with 40 as delivery charge) and demanded today for 50. When I started questioning about the location distance he pretended that he is not familiar with Punalur and it's locality. Another thing is that the delivery amount is mentioned on the bills with pen. These kinds of unprofessional behaviour may spoil their legacy and reputation. Hope Mr. Anil will look into these.
Ordered Eggless red velvet cake 1 kg. First of all charged extra 150 Rs for eggless.When asked what do you add extra on Eggless cake for extra rate they said they are unaware but you should pay extra.Ok next received the cake...95% of cake had no cake in it but frosting and cream. So no egg and only frosting 150 extra..Total 950Rs. 19/11/2020 Date of purchase.
The food is extremely good even though the service need to be improved
Mostly me and my friends prefer Imperial bakers.Our favorite food item is Sharja juice and all varieties of cake. Cakes are awesome, mouth watering one... Good customer dealings..
They provide all unique bakery items.
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