Pune, India
4th Floor Jewel Square Koregaon Park
N/A
THEY ARE A *SCAM* . I ordered a dress and I didn't like its fit. So I placed a return request. The pickup was successfully done but didn't receive any refund for the order. Have mailed and called them several times but no response. Order id is BF2824.
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I had ordered 3 T-Shirts, since the size was an issue, asked for an exchange. The reverse pickup was done the very next day but when it came to sending the exchange, it took 2 weeks, that too post my calling the POC there, Mr. Vishal Singh, who apparently had no clue of the same and made up a very convenient excuse by blaming it on the "logistics partner". Why convenient, as the store is literally 30-40 minutes from the delivery address. Post this is something that was never expected, in exchange for 3 T-Shirts bought, these guys sent only 2. Kudos to you. I request you to take this up a very important feedback and get this packaged picked up on priority and my money refunded immediately. This is not how one focuses on acquiring customers. Retention is a story too far fetched.
Order ID BF2963 and not yet received the refund or exchange of the damaged product, no reply to any email or call after return of the damaged dress.
Frustrating ... Ordered the product and received in time . The fit of the product was unexpected.I accept the design I ordered were looking good but I didn’t like the fit.So I requested for return and refund . It’s been 2 months I returned the product and I haven’t received even single np. I’ve been contacting them through mail and they hardly responded.
Order id : 100000752, Placed on December 18, 2017 Did not receive the order yet. Pathetic customer service, have mailed them quite a few times. It is so frustrating!
Super quality and fresh designs
Deli
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