Pune, India
1004, Datta Mandir Rd, Shankar Kalat Nagar, Wakad
N/A
+91 7774083832
Poor network, poor customer support that works only between 10:30 to 6:30 on non-holidays. Till few months back, the CTNL service was 'comparatively better' than microscan. But, since couple of months, service has deteriorated so much that I prefer to work from office instead of working from home.
like
Very Poor Customer Service. I had to call Customer Service Lady 20 times just to enquire about the renewal process. The customer service call lady is not responsive and not giving proper information when asked. Thinking of moving to other broadband internet service provider.
This is harrassment company, who is taking money and not responding calls and emails when there is network issue. If you take this service then definitely you will be destroying yourself time
I have taken 50MB/S plan but really poor internet connection and service is provided by CTNL. Please do not go with this Internet service provider otherwise you will get frustrated daily basis by just calling customer service. No one will come to you resolve the internet problem.
CTNL is very reliable service high speed with timely customer service strongly recommend fiber connectivity is best.
We are using CTNL services for the past 3 years and must say three things really stand out about them; (1) Great Service & Support - Sylvia and her team are just a WhatsApp message away and there's a great deal of consistency and urgency in their support actions. (2) Great Price - We tried a dozen other service providers in Wakad area and found CTNL not only having the best rates but also decent options. (3) Speed and Reliability - This again has been a great and consistent quality over time. 2 years ago there were few inconsistencies but since last 1 years we are having quite an excellent speed and reliable connectivity.
Switched to CTNL Broadband two years back and since then it is almost No Service Calls need to be done. Very reliable connection, always up and running sparring fiber cut issues. I stream HotStar, Netflix, Amazon Prime HD channels and there is no lad and picture quality is great. I have recently referred to 2-3 friends as well who are also happy.
We are CTNL customer from past 2 and half years. This is a feedback to you, CTNL is very reliable high speed internet company with respect to 1) service 2) billing 3) speed I strongly recommend anyone to opt for CTNL broadband.
Deli
The best companies in the category 'Deli'