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The new starff this morning there very rude and leazy even time I pass they are of the phone. Not helping the costumer They were joking with me in the foreigner language
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As a company owner and van driver I hardly get on public transport but today at purfleet station at around 10am the lady at the ticket office and the guy on the platform went that extra mile without hesitation to help even righting down the correct information thanks for making my journey quick and easy keep up the good customer service.
The C2C trains that run at the station are one of the most reliable lines in the country with very few delays. Do check times of travel on holidays and weekends as there is often rail works with replacement buses in place, so it can affect travel time. Replacement buses do not stop at the station itself so go to the bus stop near the Purfleet Primary School. Platform 1 for trains towards London and 2 for trains towards the east You can also use your oyster card/ contactless at this station towards London or for one stop towards the east (Gray's train station) if you don't want to buy a ticket.
Pleasant station with semi-rural atmosphere. Half-hourly services in each direction and plenty to keep waiting passengers amused, including level-crossing at southern end of platforms and regular passing freight trains. Ticket office (not always open), toilet and small car park on westbound side. Parking here and in immediate vicinity of station extremely limited. Good wheelchair access.
I would like to thank Elena for helping me find my lost bag. She was very kind and did everything she can until we finally found it at Pitsea station. Thank you Elena!
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