Purley, United Kingdom
913 Brighton Rd
N/A
+442086602669
Purchased a bouquet online for at-home Christmas celebrations in 2020 and boy, was it spectacular and wonderfully fragrant. I was super impressed!
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Not pleased with the customer service I received today. Understanding it’s a busy time with the current circumstances & mother day at the weekend...pressure is high. However when entering the shop this morning to buy some flowers for my mums birthday, there was no acknowledgement for a good few minutes (seems like a long time when your standing there) no body greeted me or said hello. I had intentions to create something nice for my mum showing pictures of what I’m hoping to achieve & it seemed like an inconvenience to them. becoming unhelpful and awkward. The lady who served me was patronising & unwelcoming. Feeling the unwanted looks from other co workers, I scrapped my idea in panic and brought a pre made bunch to remove my self quickly from the shop. Not even a good bye or have a good day as I left. I will not be purchasing again from this florist.
Lovely florist and very friendly staff x
Required flowers at short notice for the funeral of a close friend's mother. The florists were so accommodating and courteous. On collection, I found that my very brief and vague phone description, had been interpreted into a stunning bouquet with such meticulous and thoughtful preparation! The sympathy bouquet was received with much gratitude and appreciation, having attracted many admiring compliments!! Abundant thank-yous to all the super ladies @ Chesterman Florist,
I want to say how beautiful the flowers were that you provided (via my Interflora order) for the funeral on Friday, 27th April. They were really lovely. When we realised that they are no longer wanted at the hospitals we took home the posy - and it looked beautiful and fresh for such a long time - a happy reminder of a sad time. Thank you again.
Deli
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