Belchertown, United States
18 Sargent St
N/A
+1 4133237676
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Quabbin Service Center got my Toyota back up and running quickly! Better price than the dealer. Thanks QSC
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A year and 26,000 miles ago, the mechanic Joe looked at my tires, said they looked worn, and recommended replacing all of them, and I went ahead with it. Today, when I came in to have a blow out fixed, he said they were all worn and it would be a good idea to replace them before winter. When I pointed out we had replaced them last year and that if they were that worn down, there was a problem, he said we could just replace the front two, to keep the treads balanced. I said okay, but I wanted to know why the back tires were so worn when they were only at the half life of their warranty. He said they weren't that bad. Anyway, point here is I'm not sure what the heck was going on. Joe is probably my neighbor--Quabbin Auto is five minutes from me. The car has run fine the two years he's worked on it. But, it sure seemed like he was trying to get me to replace tires that didn't need replacing, and when I started asking questions, he backpedalled. I'm female and not super knowledgeable about cars, so I'm sure I look like a great mark. Possibly I misinterpreted what he said about the tires, but I was paying close attention, and I wouldn't be comfortable going back to this shop. Looks like everyone else has had a way better experience, so really hope this is just an isolated incident and a misunderstanding on my part.
Honesty. What more can you ask for? Before doing a major job on my Hyundai, Joe told me to contact the dealership which ended up doing a complete engine swap. Lesson #1-stay away from Hyundai Lesson #2-always bring your car to Quabbin Service Center
They never replied to my phone call or email. I didn't use their services.
I dropped off my work truck at 9:00AM for brakes Joe said he was not busy and would get right on it when I called back at 3:00 PM he said he took it for a ride but hasn't looked at it yet.He knew it was my work truck and I needed it.I waited the whole day for nothing and when I complained he told me he said today or tomorrow to fix.Maybe ok for oil and inspection but does not complete work in a timely fashion
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