Queensburgh, South Africa
155 Main Rd, Malvern,
N/A
+27314631120
This store doesn't even deserve 1 star. Went in to buy a pillow. Staff doesn't know the difference in makes. Was told it is a slumberland pillow when it was not. He thinks it was restonic and is not even sure. Pillow was R500 was charged R 5000.04 He couldn't reverse the payment and asked me to go to the bank to get a bank statement which I refused to do during this busy period. Found a copy of my bank account number then I am told it would be done via eat to my account which will now take 3 days for a payment which I did immediately. Staff never apologized only said several times its human error. Human error which is now causing me an inconvenience. They do not have cash in store to give me cash back Will never purchase from Teds again
like
I dont recomend the Symphony aircon, they sold me is nothing but problems it gave problems from the first day I got it and even now after they came to fix the problem it still does the same thing freezing up. So disapointed with it
Visited the Springfield store, can highly recommend Andrew's customer service! That is how a salesman should be! Well done! Can't wait for my new bed!
Unfortunately I have to give 1 star as there is no option for zero stars. The service is very poor, promises are not kept. Staff that I have dealt with are focused on sale and not on service. Even when you ask for the general manager there is no response. I am waiting 3 weeks for a call back and yes I have followed up. There is no set price for items, you can negotiate with each and every sales person or branch and get different prices. Staff is neat and clean. Parking is available. Good selection of lounge sets, beds and Aircons.
Terrible service by the so called sales manager named Kathy firstly how can she post a review secondly how can the prices differ from stores
Very good... Very helpful, patient and accomadating.
Excellent service from Andrew I will highly recommend his service
Lounge suite seats collapse and recliner catches very weak.... keep breaking. Not worth what u pay for them.
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