Raleigh, United States
3780, 500-103 Bridle Ridge Ln
N/A
+1 9198468267
I recently inquired about leasing an apartment at this location and was immediately turned off when I saw that the property lacked the desire to keep the grounds clean. Trash and debris appeared to have not been picked up and not to mention the \pet poop\ area was overflowing. Although I'm glad to see that pet owners are cleaning up after their pets, it is disheartening that the management staff would be comfortable with this. Definitely NOT what you'd expect from any property, especially not for the price point that they are asking........(I'm only giving one star because this review requires it in order to submit)
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this review is solely on my experience with office staff. I have not lived in this apartment complex. Ann in the leasing office was wonderful! She sent me lots of pictures of the apartment I was originally interested in leasing. She also checked up on me after a while to ask if I needed any help with the application process. Lovely experience.
When I first toured this place in August of 2019, I loved it. There was a gas stove and fire place with a book case, but at the time the apartment was completely out of budget. So, I moved elsewhere, then in March of 2020, there was one apartment opened in May and I signed my lease. Living in this apartment has been a rollercoaster. Good & Bad, but the Good defiantly outweighs the bad here. I have encounter the outside bugs in my apartment on numerous occasions, but the quick response from management & office staff and our friendly pest control guy is great! I have had a few maintenance concerns that have been addressed (Not as quickly as I like). My neighbors from the other building are not as courtesy when it comes to parking, but the office staff and management has addressed it & will continue to address it! I am disappointed that it is almost July and the pool is still not open and there isn't any propane for the grill. Paul is GREAT !!!!!! Big appointment for great price, can't find it anywhere in Raleigh. Location is even better !!!
Been living here since November 2019. It's a nice quiet complex. Everyone in the office has been wonderful, Paul is great, awesome to talk with. Read some of the reviews haven't witness any issues. Maintenance is great as well, any time I have a problem they're quick to come fix it. I think most people have to understand that this is an older apartment so of course it does have the normal problems, but honestly you can't beat the price and plus you get a sunroom!!
This is a great place to live. My experience with Ann and the other staff is wonderful. Any issue I have is resolved immediately. At times, Ann Will even respond to emails after hours even though they are not emergencies. With the maintenance staff, I have had the pleasure of seeing Victor and Carlos and they are so friendly and ready to fix anything. That being said, my maintenance issues are small. The thermostat in my oven went bad and they fixed it the very next day. I have read the other reviews and they mentioned a leaky roof and bugs. Pest control happens on a regular basis and if you have issues, they will come every single Friday if you just ask for it. I think the bug issue are the palmetto bugs outside. If one happens to get in, you will find it dead as they do not live inside. If you would like to get brand new construction that looks like a generic salt and pepper box with no landscaping at all and only small trees so you will not see anything for 30 years, do not move here. It is a beautiful, wooded landscape that feels like a wonderful established home. Maintenance happens everywhere. Buy a house and eventually, something will happen. This is a nice quiet community with wonderful office and maintenance staff who are always Upgrading and providing the most exceptional customer service ever.
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