Raleigh, United States
8601 Six Forks Rd #400
N/A
+19195223567
Tyler Nguyen was awesome! He was polite, knowledgeable, and efficient. He explained everything to me thoroughly, and I feel like I have a better understand of a topic that I previously knew nothing. Also our HVAC is unique apparently and he knew exactly how to fix it. So thankful for SantaAir!
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Super pleased with this installation. John and his company, Santa Air, are always a delight to work with. Honest and fair, keeps promises and they are neat and punctual. I called Santa for an estimate to replace my HVAC (gas pack) system. We used Santa Air a year ago for some duct adjustments and found them to be honest and fair in all respects. I also got an estimate from \THE\ big box retailer who did my Generator, and to my surprise, John at Santa Air offered a better deal and his estimate was much more straight forward. Better warranty, too. Santa Air scheduled my installation to happen within a week. The crew from Santa Air was on time, polite and respectful of my newly seeded grass. LOL. They did a clean installation of a big Lennox gas pack and they left the area looking better than they found it. John the owner came by later to check on the installation and to install my new thermostat. He customized the system to also run my home humidifier with a new Nest wifi thermostat. Brilliant! And he set everything up and helped me download & configure the app. I appreciate the personalized service and attention to detail Santa Air provides. Good old fashioned customer service! They really work hard to make sure the customer is happy. I will use them again.
Tyler was excellent! He was professional and prompt. Not only did he service HVAC, he took the time to explain to me how to optimize both my heating and air-conditioning for lower energy cost. I will definitely be calling Santa air for future needs.
Santa Air John, did wonderful job replacing my old AC unit and Cold Air Coil pack. In talking with John on the replacement of my AC unit I could tell he had many years of experience standing behind him. I asked a lot of questions on the replacement of my system and John answered everyone with honest technical advice. He helped me choose the right system for my house at a great price. I can highly recommend John for all your heading and air conditioning needs. Not only am I a customer of Santa Air but my Father & Brother are as well. -don
Highly recommended! After our heater stopped (39 degrees outside) John came out the same day and got us warm. I have a cousin (16 hrs away) who has owned his hvac business for 40 years. After I spoke with John about repair options, I called my cousin for advice. John kindly spoke with my cousin and the issue and the price was spot on.
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