Ranger, United States
5867 Red Bud Rd NE
N/A
+1 7066299958
Sharing our compliment from an awesome customer!!! THANK YOU! The 2 post lift arrived yesterday and was installed in short order. The team from Moore equipment worked diligently from start to finish with no breaks or stoppage for any reasons. Not even for lunch. I enjoyed watching the precision assembly with zero mistakes or go backs, all while Austin and Josh explained everything they were doing and how everything worked. The lift works beautifully. From my first call to Moore equipment and the return call from Mark M, things could not have gone smoother. Mark explained the entire process and kept me informed every step of the way. Very professional. I’m looking forward to a long and pleasant relationship with Moore equipment and Rotary Lift. Austin and Josh are great employees and Moore equipment is fortunate to have them. Sincerely Fred
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My service department used this group in the past, so I contacted the group late Thursday. We have a lift down and unsafe. First call was a nice experience. The ladies took a message and let me know someone would call me tomorrow. 11am on Friday and I still have not heard from anyone. I called and spoke to Chris in Service. She was very pleasant, however she did not give me a explanation why they did not follow up. She let me Know I was in cue and 3-4 days out to get repairs. I called back and cancelled my service call after I found another group that could commit to a service date. They also called me back to confirm. I called Chris back and cancelled my request. She said ok thank you, and I advised her that I was unsatisfied because they never called me, knowing my shop has equipment that is down and unsafe to use. She said she was sorry that I felt that way... I’m guessing the owner must have a abundance of work load to leave me hanging out with a safety concern on our equipment.
Now this is a great company to deal and do bussines with. Will by our equipment and replacement parts from Jim Street any time. Jim is extremely knowledgeable and knows Hunter and other shop products to a (T). Thank you Jim. And also your operator for helping in the billing process. You made a life time customer out of us.
The staff is professional and prompt. And they repair what needs repaired. I recommend them highly. Steve Ray
Deli
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