Columbus, United States
5454 Ponderosa Dr
N/A
+1 6147052435
One of the best place so far. I m been living here since last 2 years. I m loving it... Staffs are very nice. Good parking space. Good neighbors and it is in great location.
like
Apartments and appliances are in far worse condition than they appear to be on the website or in model - appliances are extremely old and dirty, walls and door frames are lifting and very cracked, likely from water damage. Was promised one apartment style (garden) and the next day told it wasn't available (I'd already paid to hold it). Reluctantly accepted townhouse apartment, moved in and found heroin (?) needles laying in grass which have yet to be cleaned up. Caught maintenance man leaning into bushes with phone up to window taking pictures/video inside an apartment (first in front window, then he walked around back and did the same thing in that window before walking away). Voicing concerns to staff simply gets you threatened with lawyer engagement or eviction. Some people are allowed to have full blooded estricted\ breeds while others are not, even if veterinarian documentation of breed proof is provided. Lease is vague yet very specific rules and charge amounts are later told to you by staff, despite never having been informed prior, particularly in writing or prior to signing a lease agreement. Very shady.
Since we moved here we are so happy. People around so nice and pretty quiet .
Absolute trash, would not recommend!!!! The office has been nothing but rude to us since we’ve signed our lease. We also have had tires stolen on both of our cars! Which are parked RIGHT in front of the 4 cameras on our building. The office has informed us these cameras are apparently FAKE... isn’t it their job to protect and serve their community? You would think so. Unfortunately they don’t care, and I would be shocked if they ever fix the problem or fix the street light that has been out for months, that also enabled the thieves to steal our tires.
I lived at Ravine Bluff for about 3 years. Overall my experiences were not spectacular. My apartment flooded and it took 2 weeks for them to fix it. My AC broke and it took almost a month for them to figure out how to fix it. My hot water tank broke, they replaced it, and when the hot water still wasn't working for more than 5 minutes they shrugged and told me they didn't know why it was doing that. My AC would go out all of the time. The gutter above my apartment would get clogged up and my front entryway would flood and there would be a small waterfall in front of my door any time it rained. My rent would skyrocket every year, part of that is my fault for not signing a year long lease. The women in the office would often talk down to me and were often very cold towards me. The only plus I can give it is that the entire 3 years I was there I never had a package stolen nor was my car ever broken into. I hate posting negative reviews, but since I moved out in April, my new complex is so wonderful it made me realize just how awful this place was. Please- do not move here.
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