Dania Beach, United States
1855 Griffin Road Suite #A455
N/A
+1 7867099484
THE WORST CUSTOMER SERVICE EVER!!!! fair warning, I don’t believe any of the positive reviews I have seen about this company. They have been never answered any of my questions or calls. My system only worked for three months. I’m still paying full price for FPL. If I were to do this all over again I would never have solar panels. That’s how bad this company has treated us.
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This is a professional company that stands behind their product. I had the pleasure of working with Jasmine, Alexander, and Anthony, the owner himself and they are some of the most reliable and punctual people I've ever done business with. They're truly a breath of fresh air. Aside from helping the environment, their panels also save you a decent amount of money monthly on your electric bill. I highly recommend RB for your solar needs!
Guys don’t waste your time with this company. They are the worst, they tell you one thing and then something else happens. I have not saved one dime with solar panels. My fpl bill does not go lower than 100 325 for solar 425 per month. Before the solar installation I was paying 260 on average. They also told me that I can make payments as I please, which I found out is not true. Now I’m stuck with a 20 year loan and paying 425 every month. My sales person was Maurice king he has not even called me anymore cause he knows he messed up. I also believe that the system installed is undersized.
What a wonderful experience I had working with RB Green Energy for my solar panel project. I had the greatest experience working with Maurice King and his knowledgeable staff. The moment the project started I was kept informed as to the process and what to expect next. Maurice, I want to thank you personally for being the excellent representative and friend, that always put me at ease with all my questions and gave me peace of mind. I also want to thank Jean Carlos, lead installer and his staff, Kyle who handled the electrical work and his staff, and Jasmine and the staff in customer service for always keeping me informed. Please know that RB Green Energy is number one in my book, I will always recommend them to the highest degree. Thank you!
I entered into a contract with RB back in November of last year (2017) for a Solar Pool Water Heater. As of today the job is not done, apparently they cannot get the county to approve the permits. What has made it worst is their inability to communicate what the true issues are. My last email to the company was sent on September 13th, 2018 and I received a response on September 16th, 2018 that they would be replying with status by the end of the day. 12 days later I have not received a reply. I have dealt with many contractors and done many projects, this company has been unable to deliver. --UPDATE February 4th 2019 -- Contract entered into November 22, 2017 I was hoping by now this odyssey would be over with, we are 16 months into this project and after many promises and excuses the project is at a stand still. I have requested a refund of my deposit from the company and my last email has gone unanswered for more than 24 hours, there appears to be no sense of urgency. If this is service provided during the sale and install process what is to be expected in the post sale and warranty service process. Buyer beware, please take all one star reviews seriously. In additional to all above, I've had pipes and fittings sitting in my property for over 7 months, when the company initiated an install without a notice to proceed form the county. In my latest emails to the company I have requested for them to pick up or give direction as to how to dispose of this eyesore, no answer as of yet. Pictures for illustration are uploaded. I am seeking advice from local and state agencies on the issue and will update progress on the hopes that I can assist anyone else experiencing similar issues UPDATE 02052019- I have just received an email from RB Solar they will be making a full refund on my deposit. If I understand it clearly the county has to review the requirements for the solar water heater installation. I will keep posting updates.
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