Reading, United Kingdom
17 Blagrave St
N/A
+44 1184022300
I've had the pleasure to rent from Winkworth since February 2020 and I do not like the thought of renting from another Estate Agent. From day one, every query or request I had was always dealt with. We were lucky with the properties we've rented so far and the staff are top notch! Very friendly and approachable, always helpful and going out of their way to make sure the quality is provided to the highest standards. The communication was always there, efficient and on point! As we were preparing to increase the size of our home, we started talking with Jade Warwick and she was really helpful along the way and always on time when viewing properties. The second we found that one house we wanted to call home, it felt like she almost wanted us to have the house as much as we did! Right after we made the decision and picked up the phone Jade was extremely efficient and answered all of our questions about the property and made all the arrangements quickly and kept us in the loop with everything along the way. To this day, easily the best customer service we've ever encountered! Throughout this short period of time of just over a year, we've also had the pleasure to meet James Hathaway who's always been a true gentleman, very approachable and polite and a phone call away if there was ever any need to attend the property for inspections/repairs etc. In our recent hunt for a home, both Jade and James were helping us, along with a few other team members (Aoife, Jessica and Rosie) and the journey was as smooth as it can be. We now live in a beautiful, spacious home thanks to THE BEST Estate Agent we've ever seen!
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Robin was such a FABULOUS Sales Manager. He was professional, kept us informed at every update, was proactive, was our point of contact throughout the process and secured us a quick sale...we completed within 2 MONTHS in a Pandemic! Robin is incredible!!! We'd highly recommend Winkworths estate agents for selling your home. Clare and Chris
From the initial meeting with Robin looking at another property to Robin and Michael finding the property I have just exchanged contracts on within 3 weeks the personal service, professionalism, help and support has been first rate. Nicola making contact and being on hand, answering queries immediately I cannot rate highly enough. I used Harrison's solicitors (David Woodward), also recommended by Robin and Michael and the speed to contract exchange has been amazing. Thank you. I will be recommending to everyone I know.
Robin Miles helped us finding our house and also helped is in the journey very new for us to buying a first house. He helped with the transition, with the selection of solicitors, mortgage brokers etc. Absolutely high quality of service and professionalism as well as be a very friendly support in this journey. We feel very grateful for everything Robin had done for us and definitely is a great point of referenfe for us from Now on.
We had the pleasure of working with Robin and Winkworth when we sold our grade ii* listed apartment. Robin especially has been outstanding, he returns calls when he says he's going to, he manages the solicitors, the keeps us informed and truly is passionate about the job and the service he provided. We have another property on the market with Winkworth and trust them implicitly. They were referred to us by a friend, and we will referring them to other people for sure.
A letting agent that ‘makes stuff happen’ I’ve just moved into a flat managed by these guys and the process was a complicated one from my end. Covid lockdown and redundancies have caused an awkward financial background which meant that whilst I was looking for a home, many of the letting agents I had spoken with had a ‘computer says no’ attitude towards the whole renting process. I feel that Charlotte and her team were keen to make this happen on my behalf: I briefed them on my position and I genuinely felt that they fought my corner to get me a new home. The key element was open communication and a human interaction- she conveyed my position to the landlord personally when I felt that it needed to be, and this I think is the key difference in service here. A few queries on the property during the move in day were dealt with promptly and efficiently. Using an agent to find a home to rent is not just about the properties- you need help to navigate the administration, and ‘close the deal’ on a rental contract. I believe that Charlotte made this happen and that ins why I would recommend their services to anyone looking for a place to rent. They will genuinely help you.
Winkworth are a fantastic and reliable agency. Over the phone they were always helpful and kind and always returned a call or passed on a message. I was buying my first house and Michael was fantastic. He was patient, knowledgeable and professional and went above and beyond in terms of customer service. He made the whole process a lot smoother and often put my mind at rest. I’m very grateful to Michael and everyone at Winkworth for their help in finding my first home. If I ever move on, I’m going straight to them.
I ended up having to cut short my lease due to the ongoing COVID restrictions to return home to the US. That could have been a problem but not with this team. Fantastic help and support throughout and a shout out to Charlotte Ebdon who made sure everything went smooth and checked in with me frequently.
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