Redwood City, United States
390 Convention Way
N/A
+1 6503638500
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Car hireCar washOil changeRepair services
Best leasing experience ever. Great customer service, professional staff, and an overall hassle-free experience. Khalil Alwazier gave me a fantastic deal on my new car and was super helpful throughout the whole process. Everything took under 24 hrs from asking for a quote to driving off the lot. Will definitely come back if I ever wanted to lease another Lexus.
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Such a good experience at Putnam Lexus this month. I was bound and determined to fix my car situation and the sales team assigned to me worked really hard to help me find the perfect solution at the best price. Kal showed me four different cars, crunched numbers on each one, and was creative in coming up with a solution for what I wanted. His manager, Abdel, worked hard as well to find me the right car for the best price. They spent 5 hours with me explaining each option, the various costs, and the difference between financing and leasing. That's far more than my parents ever taught me! It felt so good to understand how this type of business works. Mark, who completed the financial side of the deal was also extremely helpful and set my worries at ease. To say I am happy with the result is an understatement. This has been the best car decision I have made and I am excited to be driving in style. Thank you so much gents! Do yourself a favor and buy your next Lexus here.
We were shopping for a Lexus SUV, we searched thru the internet and found Putnam Lexus in redwood City has the one that we were looking for, as we arrived to the facility this morning, there was a lady standing at the front, she politely introduced herself as Maysa Hamza and she is a sales person for the dealer, as soon as we told her the type and the color of the SUV we want, she patiently took us around the entire lot and explained all the differences on each vehicle, with her diligent work ethics and the excellent services from the entire staffs in the office, by the time we finished, we drove home with a lovely brand new RX450H F sport SUV, we are so grateful to have Maysa Hamza as our sale person and can not thank her enough for the hard work, if any one is looking to buy a Lexus, I highly recommend her as your sales person, keep up the good work and thanks again Maysa!
I recently came in with my husband and 4.5 year old son to buy a car. Robert went ABOVE and BEYOND! During a pandemic, while they are undergoing construction, he took the time to answer all my questions while maintaining safety. He was honest and did not pressure us into anything. He gave us the perfect car for our family a Lexus ES 350 and to top it all off, when the sweet man should have just gone home to relax, he stayed late to make sure I (non tech savvy mom) knew how to operate everything. I can’t say enough good things about him or his GM. I hate buying cars, but this was a real treat. My entire family and I were safe and relaxed during these trying times. I can’t imagine a better experience and I thank Robert and the entire staff for their help and patience. We have had our car for about 3 weeks now and it still makes us as happy as the first time we drove it home. Btw, Robert has even further exceeded expectations by checking in with us and sending us photos of our experience. A true class act! Thank you so very much.
I usually don't leave reviews but I am making an exception for Putnam Lexus. I got a good quote without having to put up a fight. Everything was straight forward and I never felt like they were out to get me. They answered all my questions and I felt respected as a first-time car buyer. Ask for Noah if you can.
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