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Very disappointed in the service provided, my hamper never arrived which ended up in one very upset recipient. Still not revived any refund for this. Would be aware
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Due to lockdown December 2020, not being able to see our children , we sent Regency Christmas Hampers to our three daughters and their families in three different areas in the U K. They were all delighted, not only by the content of the Hampers but also the quality of the goods and the way they were packed. I would recommend Regency Hampers, it wasnonly the second time we used them, they provided good value for money. Satisfied customer in Kent.
I've ordered with Regency Hampers a few times now and they've always delivered great service. Lovely looking hampers that aren't over priced and delivery is exactly as stated. Will keep using!
Ordered a fruit and muffin hamper as a get well soon gift. The presentation of the product was absolutely awful and was nothing like the image shown on the website. Their excuse was because they used a different basket which is a poor excuse. I could've used the same basket and presented it better myself for less the price. It looked like someone had just thrown in the items anyhow without thinking of how to make it aesthetically pleasing. Did not include the personalised ribbon I requested either. The fruits were also packaged inconsiderately. Softer fruits were placed at the bottom and got squashed by the harder and heavier fruits. Customer service was terrible. They claimed only 10 refund could be given. Absolute joke I could've made what they made for 10 myself instead of paying 38 for it.
Purchased some hampers.. Flawless service from start to finish. Can't recommend regency hampers enough. Loads of choice and also have great solutions for businesses with corporate gifts . Always better when you support local business who also buy local produce!
Deli
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