Rehoboth, United States
21 Great Cedar Swamp Rd
N/A
+1 5082529023
If you love your pet, please do not leave him/her in the care of these people. We went away for three days last week, and when we picked up our pet (Oscar), he was covered in feces, as was his bed. He had been washed (not sure what these people consider washing, but Oscar was filthy) and \put out to dry\ as the owner had told us. Oscar was shivering and in a very bad state. As a result of the negligent care, we had to say goodbye to our beloved Oscar. My advice- I would think twice before leaving your pet here. A very sad place!
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A couple years ago, we boarded two of our dogs together. One pup was rushed to the vet the day we came home & died of kidney failure the day after... Our other pup was healthy when we returned. When we picked the pups up, the staff told us they'd nicknamed him \sad sack\ because he was vomiting so much. I believe they thought his vomiting was stress-induced, from being boarded... I wish they would've taken him to the vet or at least told us he'd stopped eating. My spouse works at an ER vet, so our dog's health was easily checked before being boarded. Both dog's bloodwork etc. was healthy. The vet that checked Flash wrote Hidden Acres a letter, telling them that Flash may have survived if they'd sought veterinary care... We just came home too late to save him. I don't think Hidden Acres meant harm or anything like that, but something happened that I can't explain. I don't know what happened or why, but we lost our dog. This experience broke our hearts. Neither of us could get over feeling like he was in a kennel, dying, while we were on vacation (getting engaged). We were guilt-ridden. Hidden Acres may respond to this and say that Flash's death is not their fault or was a tragic accident- and I can't say different, because I don't know what happened. I'm writing this review now, because I was asked by a friend for boarding references and I believe people have a right to know THIS happened. * The photo in the woods is one that Hidden Acres took and sent to us while we were away. * The photo in the car was taken on the way home after picking the two pups up.
This is a great place , been going for several years.my dog gets so excited to go . Jordan post pictures daily so you can see your baby.prices are reasonable .and they offer a go home bath !! That's the best !
I love Hidden Acres and so does my Brittany. The staff are dog lovers and my pooch gets lots of love. They have a wonderful outdoor woods where the dogs can play and get exercise. Great place!
My friend brought her dog here when her and her family went on vacation and they left the gate open and LOST her dog. They did absolutely nothing to help find her dog. It was freezing cold out and took four days to get her dog back. Absolutely DO NOT recommend this place. Hire a friend or family to take care of your baby instead you’ll be better off
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