Englewood, United States
6900 San Casa Dr # 1
N/A
+1 9414733403
We had counter top installed by Jeremy and Joe who were fast ,courteous, and professional. We were very happy with the experience.
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We used Reliable through our Kitchen contractor. Ryan was the sales rep who came out and measured our space for the new cabinets. While we were maintaining most of the existing footprint we were making some changes for the new cabinets. Three areas were going to be a little larger than the existing cabinets so we were getting a custom job. We were told that it would take about 4 weeks. We went to their offices to pick out the cabinets options. At this point we found out that the custom brand cabinet we were told we were going to get in the original proposal was not going to happen as it was too pricey. We were getting Wellborn cabinets. We liked the Wellborn cabinets and were pleased with the choices. The concern was about the customization but we were assured that we would get our customizations. The cabinets came in closer to three weeks. We were elated. While the cabinets were being installed, our kitchen contractor was present throughout. Jeremy was one of the installers. He was fantastic throughout the process. He was very professional. At this point we found out that two of the customizations had not been done. Our contractor made Reliable remove the one customization and had Reliable rebuild them. This delayed us by about 3 days. Another customization we accepted as it would have caused another 4 week or more delay. Then we learned that some of the other finishes were not going to be completed for another 4 weeks. Our contractor stayed on top of them for these mistakes. They did provide some additional customizations at no additional charge and we did receive a 500 cost consideration for the project. We do love our new cabinets. They are very nice. We just were not pleased with the fact that so many mistakes were done by the sales rep who measured the cabinets but didn't follow through. This cause considerable heartache. Reliable as a company did follow through with providing us with some additional accessories and the cost consideration.
We were very pleased with Reliable Cabinets, especially Lori for help with our design and follow-up with the final details. Jeremy and Joe did a great job with the handles and final touch-ups.
We had Reliable Cabinet Designs do our Kitchen Cabinets.Ryan was the sales Rep.in which he was very professional helping with great suggestions and ideas .He was right on time with schedule dates.On the installation Jeremy & Joe were the best done a fantastic job ,very corporate and helpful. This is a well recommended company good workmanship and good people. we would definitely use them again and recommend them to our friends.
Busy place, beautiful cabinet options!
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