Waterloo, United States
601 S Market St
N/A
+1 6189393333
Wheelchair-accessible entrance
They should be called “No longer - Viable Sanitation”. \Recycle\ Center: You hand deliver them in the form of metal and they gladly take that, but then turn around and charge you, during the same visit, ridiculous fees for the smallest pieces of home trash created while beautifying your property. It makes no sense and encourages those less fortunate to find every nook and cranny to \dump\ or \store\ their junk in, or better yet to send it up in flames right next to your vinyl siding - which is what the neighbors due to us. When is Waterloo going to change trash companies or set this one straight?
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Worst trash service ever. Tore up my yard 3 times.told them they needed to replace the grass they tore up they brought me a bag of fertilizer.Leaves glass from their recycle trucks lately and leaves the trash bins in middle of road and driveway. They never make amends. If i could post pics i would
We have been using Reliable for 12 years and while they have \widened\ our driveway in one spot, they offered to fix it which they did promptly. They served our needs when other companies wouldn't. We have never had late service, and when they knew of a possible problem, they called to figure out a workaround in advance. Keep up the good work!!
The name should be UNreliable Sanitation Service! They didn't show up again in Feb. to empty the dumpster. I still get charged every month. When they do show up they fly down my road, leave huge ruts behind, and always leave the lids open on the dumpster when they leave. When I call about not picking up I am told they have no way of proving the driver didn't pick up and there is nothing they can do about it. How about because your CUSTOMER just told you he didn't pick up the dumpster! I suppose when you have a monopoly you can not only charge what ever you want, but do what ever you like as well. Customer service isn't so important. Pathetic!
Only been using the service for five years. It was recommended by the person we bought the home from. Can't say their perfect but I'll give them a five over all. Don't understand the ones... even with the explanations. But then people like to complain (including me).
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