Reno, United States
1135 S Rock Blvd #330
N/A
+17754047356
Josh King, Brian Patton and Sam Cruz showed up with a mask, as safety is the number one concern right now, and were completely professional and kind. Every detail was put in place with the upmost care and done in a quick manner! Could not recommend better movers then these 3!! Will definitely be using them in the future.
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A bunch of tweakers moving boxes that find joy being in the way of any business they work around at times can't even park or leave for lunch.
Fabulous place to work. Great moving company.
Awesome customer service thanks Reno Relo
RenoRelo Worldwide, via United VanLines, completely ruined my schedule for that month. I wish there were a 0 star review. This is the most untrustworthy company that has no respect to promises and contract, not just among moving companies, but among all business partners that I have interacted with. 1. packing. Packing guys are friendly but too friendly, really treating my apartment like their homes. Sometimes, they needed to pee, and sometimes they just jumped to my kitchen to wash their hands. When packing, they directly tore my stuff unused boxes that I bought myself to wrap around stuffs. Even before the transportation, some packing boxes are already broken. 2. loading. They loaded my stuff 6 days later picking my stuff at my apartments. 3. travel time. They don't have any integrity in business. The contract indicated that they would deliver in 14 days, but it turned out that it would delay for 5 more days. That is almost two times longer than what u-pack would do. And you receive no warning and no updates through emails or phone calls at all. 4. further delay. Again, the second rounds of hurt and lies transform my feeling from upset and worries into furious. United Van Lines are really irresponsible. Meeting are rescheduled, doctors' appointments are cancelled; and they compensate for only 100 dollars for each day that is delayed. Also through a few days, I learnt that the "responses" to this comments are also lies; the agents won't answer your phone calls. So I usually just directly call United Van Line customer service and let them to contact them. BTW, I am an Asian immigrants. Reno is a city with a full of discrimination on non-white people. Doctors will use their students and restaurants won't show smiles on you. I don't know whether this moving agents follow the same culture there or not. to be continued on the bad experiences in unpacking.
So thankful for Lucas and his team of guys. Our move was so stressful and they were nothing but kind and helpful!
Nice folks to work with
Good move overall. I wish I had known in advance about locking in a specific delivery date. With that said, they moved all of stuff in a timely manner and nothing was broken!
Deli
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