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Renova Energy

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Palm Desert, United States

renovaenergy.com
Solar energy companyContractorSolar energy contractorSolar energy equipment supplier· Solar energy company· Contractor· Solar energy contractor· Solar energy equipment supplier

Renova Energy Reviews | Rating 4.8 out of 5 stars (5 reviews)

Renova Energy is located in Palm Desert, United States on 75-181 Mediterranean Avenue. Renova Energy is rated 4.8 out of 5 in the category solar energy companycontractorsolar energy contractorsolar energy equipment supplier in United States.

Address

75-181 Mediterranean Avenue

Phone

+1 7605683413

Accessibility

Wheelchair-accessible entrance

Open hours

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William Villwock

2/20/21: Many of the issues that I had (see below) have been corrected, and so I've updated my review to three stars and I anticipate increasing them further. I'll likely repost an entirely new and complete review soon, but I'd like to see how all will turn out. 2/13/21: I have just had my solar panels installed and turned on (in south Palm Springs), however, there were and still are several problems with the job and I'm hoping that they will be resolved. Prior to installation I would have given our salesman, Cortland, a perfect review, but even though he had promised to show up the day the work was to start, he never did nor did he arrange any substitute and as a result several things were done incorrectly per our discussions and his assurances. In fact, I'm not sure any actual supervisor type ever did show up. Several times the crew said, no one told us that. So things that were promised and some that are in writing have not been done or were done differently and/or not as well. Also, the crew left a substantial mess in our laundry room and some in the garage, of broken bits of concrete stucco (a very large bucket's worth, pushing our dryer out from the wall and blocking the door). Only by chance when one of the crew returned for his ladder did he help clean up most of it at my very strong insistence (otherwise no one would have done it). Additional problems are with conduit location, unfinished paint, unlabeled circuits, spaghetti ground wire locations and more. I would appreciate some correction of these problems and I hope that I will be able to change this one star review to a 4 or 5 star review, but so far, I have not been pleased with the result of choosing Renova.

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Jay Jackson

Very few companies do I give a 5-star rating to, but Renova Energy is absolutely deserving of such a rating. On February 1st I meet with our service coordinator, Mark Licon. We got our PTO (permit to operate) from SCE on the April 3rd. That was quick! Professional, knowledgeable, passion, best project manager with immediate follow up all describe how Mark handled our project. He showed me around their facility and took the time to ensure I understood what I was getting into. I met the CEO, engineers and others who do all the data to ensure proper placement of our solar system. Sun Solar even called to see if I had any questions about their panels. The crew that came out to install the system was courteous, knowledgeable and quick! They did an outstanding job installing the panels. The lead on the job checked in to make sure we didn't have any questions and let us know what they would be doing for the day. I give high marks to their installation crew as well. We had around 5 companies come out and each had their 'flair' on trying to sell you a solar system. Mark and the Renova crew made sure we had all the information and details needed, so we could make an informed decision. They have options on purchase and a stellar leasing program. I had no intention of playing 'stump the salesman' but we had a lot of questions about installation and energy production and usage. Mark & his Renova team answered each question. We have had a few issues with contractors upon moving here a few months back. Mark, Renova and their employees gave us a renewed faith that there are true professionals in the Valley. I recommend them to my neighbors and friends. I am sold on their business and their employees. You can tell they all are happy to be there and take pride in their work & company. Kudos Renova Energy and a special thanks to Mark Licon. Call him!

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Elisa Lynne Balanay

I inquired about getting solar in August 2020 for my parents house. Albert was our consultant and prided Renova on their great reviews, because we were looking into other options as well. My first complaint is that during his consult, he mentioned that as soon as our permit was approved, they would install the solar panels which we were looking at a November install. I received an email that our permit was approved 11/3/20, in which I emailed Albert to set up a date to install the solar. He told me 12/2 was the earliest date they could install, which is a month after our permit was approved. 1 month is different than as soon as you receive the okay to install. After I asked for an earlier install date, miraculously, there was an earlier date in November. Our solar was installed on 11/19/20 and took a few days to complete. After it was completed, there was no follow up on what the next steps were on whether it was active or not. Communication from Renova went cold. My brother and I emailed Albert regarding what the next steps were and he kept saying that it is not active but no follow up in terms of when to expect it to be active. I spoke with Lynn, one of the managers and she told me there was an issue with our solar and she would contact the IT department to get it fixed and then call us back to follow up. She never called back. My brother called Renova plus to figure out why our solar is not working. At the end of the day, my family should not be working this hard to figure out why our solar panels aren’t working. Albert and Lynn should have figured that out for us as we are new customers who know nothing about solar. Just a few days ago, our app finally showed that our solar was active and working and I still have yet to get an in service on how to interpret any of this. UPDATE: my review went from 1-3 stars because Nate and Courtland took care of all my needs and concerns. Hopefully as we work with Renova more in the future, it will be 5 stars.

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Tyler Cross

I love this group of people. Barb was my sales manager and working with her has made my first time buying solar a smooth and fun experience. She truly cares about what you need and she went above and beyond to make sure I had all the information required to make the right decision. I did get to meet some of the other team members and Julio was the head of the installation team and he and his crew were just as friendly, upbeat and professional as Barb. Aida in the office helped me out on the back end and words can’t even describe how helpful she was! I highly recommend Renova and anyone would be lucky to have them as their solar company.

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Ailene TenBrook

Matt McPherson is your guy. Matt is super professional and takes pride in what he does. Matt cares about helping people saving money on their electric bills and while helping your home be efficient. Matt and his team at Renova take the time to make your process of switching to solar so easy and smooth. If your looking to save on energy ask for Matt. You won’t be disappointed.

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