Cardiff, United Kingdom
391 Cowbridge Rd E
N/A
+44 2920190291
DeliveryIn-store pick-upIn-store shopping
Everyone was super knowledgeable and helpful. Had a great experience with them and travelled far to get there, I highly recommend Reptile Cymru! I'm really happy with the products I bought and the mbk I purchased. Thank you thank you!
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Fantastic store - picked up a baby boa setup. She was bred by the owner and is tame, happy and healthy. Settled in perfectly after only a few days, eaten with no issues and hasn't so much as hissed at us. From start to finish Reptile Cymru were friendly, informative and helpful. Just wish they were more local to me! Would recommend them to anyone and will definitely visit next time I'm in the area.
A rude start on arrival from a male member of staff! Very unexpected as the lady on the phone could not have been any nicer and helpful, so will have to call her again for advice when she is back in the shop. The Collection process was way to quick and not enough information given for first time buyer and as stated above the male was not very welcoming at first and his Manor was very cold. If it wasn't for the fact I've spoken to other staff before him, I would not of used this shop again. He only seemed to cheer up when I asked to use the phone in order to transfer money to make purchases in the shop,(which I decided not to do in the end) He was my best friend for the few minutes then when he realised that buying anything, the same face came bk. Then when I was leaving was when he started smiling!!! Will definitely only go back on a Thursday and Friday only now.... First time in Wales and in a reptile shop was not a good experience for myself.
Amazing as always. Only ever ordered online before, first time in the shop. Staff were lovely and very helpful! Wouldn't go anywhere else
Best reptile place ever. Excellent staff. Very knowledgeable and always helpful. Animals are all beautiful and lots of species to choose from. Definitely recommend for this area. I won't go anywhere else.
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