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Residential Mortgage, LLC

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Anchorage, United States

residentialmtg.com
Mortgage lenderMortgage broker· Financial Services· Mortgage lender· Mortgage broker

Residential Mortgage, LLC Reviews | Rating 4.4 out of 5 stars (1 reviews)

Residential Mortgage, LLC is located in Anchorage, United States on 100 Calais Dr. Residential Mortgage, LLC is rated 4.4 out of 5 in the category mortgage lendermortgage broker in United States. Residential Mortgage, LLC is a wholly-owned subsidiary of Northrim Bank. Established in 1998, we started out with 30 employees and two branch offices, today we have 125 people and locations throughout Alaska to serve your needs. Our mission is to find the mortgage that best fits our clients’ needs. Since our inception we’ve provided more than 60,000 loans to Alaskans buying or refinancing homes in select 48 state and Alaska, including Conventional loans to Fannie Mae and Freddie Mac, Federal Housing Administration (FHA) loans, Rural Development loans, HUD 184 loans for Alaska Natives and American Indians, Alaska Housing Finance Corporation (AHFC) loans, and Veterans Administration (VA) loans. We take great pride in serving our veterans, and as one of the largest originators of VA loans in Alaska, we are honored that many of our employees are veterans or military family members. NMLS #167729 Arizona License #0941441 Residential Mortgage’s operations, products and/or services do not originate from, and are not endorsed by the Veterans Administration (VA), United States Department of Agriculture (USDA), Department of Housing and Urban Development (HUD) or Federal Housing Administration (FHA).

Address

100 Calais Dr

Phone

+1 9072228800

Company size

51-200 employees

Headquarters

Anchorage, AK

Founded

1998

Accessibility

Wheelchair-accessible entrance

Open hours

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Penelope Rose

Let me start with we will never use residential again. I will never recommend them and if anyone asks I will strongly urge them to choose any other lender out there. This entire process was extremely stressful from the get go. All in all it took almost 5 months to close. Bill Foster was so awful at communicating with us to the point where I had to email/call him daily for any sort of update. I also had to call the appraiser myself because Bill didn’t schedule the follow up. He would request information we would gather and return it to him with in 2 days and then not hear from him for a week only to check back in and find out he never even opened it. The only reason we finished the transaction with residential is because our seller threatened to pull out of the sale because it had taken so long. We literally had to either stay with this company or be homeless. Not only did Bill put our file on the back burner he didn’t do the researched needed to ensure we got the correct loan. After months of back and forth and then finally being in final underwriting we found out that we could not use the loan type we had chosen and talked about with Bill in depth. We then had to work with his manager Colleen who honestly seemed frustrated with the situation. Which I understand but being a first time home buyer seemed short and just low on patience, nor did she really want to hear my complaints about Bill. However I felt like she was willing to answer my questions since I think she understood that Bill did not explain anything to us and got our loan re-written and closed in 2 days. So she accomplished what Bill Foster couldn’t do in nearly 5 months. The thought of buying another house makes me sick because of how awful we were treated.

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