Reston, United States
11130 South Lakes Dr
N/A
+1 7034761462
Terrible job. I left my Canada Goose jacket there for cleaning after winter. They didn’t clean it at all. All sleeves, pockets and bottom is still dirty! I understand it is 25 with coupon, but this is terrible. Guy at the front said it was everything that they could do. I don’t believe it, how many times I used dry cleaners and clothes were clean and smell nice. I think they just didn’t clean it at all. Terrible. Do not go there.
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Mario was absolutely AMAZING! I had a dress I needed dry cleaned last minute and every place I went said they could not do it! Mario took the time to try cleaning a small part of the dress and test if the sparkles on it would come out. He asked if I could come back shortly and when I did he had my dress still sparkling and looking like new! So grateful and thankful to him! Amazing! I rarely get things dry cleaned but when I do I will be coming here from now on! Mario was honest and went out of his way to help me! Thank you, thank you, thank you! I couldn't be happier! A 5 star review is not enough for this place! I would give them all the stars in the sky if I could!
Went to pick up my order and found out that the shop is going to be close for a number of days. Giving 5 stars because I think it is amazing to give extra days off to your employees being in the service industry. Ethics that a lot of other businesses should follow in the service industry. Exemplary stuff.
Quick and attentive to detail. Even got blood out
Always excellent and friendly service, I've been coming here for my dry cleaning for many years, and will continue to come here for years to come.
Crest @ South Lakes is a fantastic service that really have met every need that I have every time. They offer easy, same day service (before 11am drop off and ready by 5pm) every day except for Sunday. My job requires for me to have a perfectly dry cleaned and starched uniform every day, Crest has never failed me. They are incredibly friendly every time I walk in. They know me by name and usually have my order in hand by the time I walk through the door. They have easy online tracking, so I can track the progress of my order online, and I get a text when it's ready for pickup. All in all, it's a wonderful service that is quick and easy.
Crest Cleaners is the best cleaners I’ve ever had. Moved to Reston three years ago and worried about finding the right cleaners for my clothing. Tried a few other places and then my apartment building advertised with free pick up and delivery. I will be honest as my first experience was a bit difficult. Miscommunication and understanding how pick up/delivery worked left me a bit disappointed. The manager called me directly and explained the process which then relieved my concern. Tried the service one more time and now have been with them for over two years! Love the environmentally way they clean my clothes with no odor and no tags to remove. The online portal tracks my clothes reducing loss. My clothes smell so fresh and look bright again. Also love the convenience of pick-up and delivery. The pricing is competitive with other dry cleaners so why not add the convenience to your work/life balance. Thank you, Crest Cleaners for two plus years and more to come of outstanding service!!!
Mario and the other employees at the South Lakes Crest Cleaners are the best. I've been coming here for years as they do a great job with all clothing types and fabrics. But the best part is how friendly they are. It's like Cheers, where everyone knows your name. A nice small town feeling. I highly recommend this establishment !!!
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