Reston, United States
11670 Plaza America Dr
N/A
+1 7034815722
Online careDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Passport photos
The pharmacist Suidi is absolutely wonderful!!!!!! She helped me numerous times with my prescriptions and gave me my flu shot. I was so nervous and I didn't feel a thing! She's so good! She is there every day and you can expect the same kind, professional, caring, and energetic customer service. She remembers names and asks everyone how they're doing. It's really not fair that she's working there by herself sometimes or with just 1 pharmacy assistant to ring people up. I mean how can they possibly expect 1 person to do everything?! I feel so bad when I see them running back and forth trying to help everyone. Even when there aren't a lot of customers in the store they still have so many phone calls to answer and prescriptions to get ready. And for the love of God people take your groceries to the front!! I just want to get my medicines and you want the already busy pharmacist to ring up your groceries?! Please get these people some help! CVS you can afford more people to help, they don't deserve this!
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Very friendly staff. Thank you Tek!
Consistently slow in filling and picking-up scripts. Waits of 15 minutes to pick-up something already filled are common. I've waited days between dropping off a script and it being filled for common meds on a common insurer. I'm currently on hold for 20 minutes and counting to find why they haven't filled a script. Everyone is pleasant enough but all seem to be frantically scrambling every time I go there. (Yes, I'm looking for a more timely pharmacy)
Absolutely terrible. My doctor called it a prescription yesterday afternoon. Tried to call earlier today to confirm that it was ready. The phone rang for at least twenty minutes before I gave up. Came in this evening and was told the prescription hadn't been filled yet and I would have to wait half an hour or come back tomorrow, I said I would wait. The person working at the pharmacy tried to run my insurance information multiple times (very slowly!) and said it wouldn't go through. I gave up and left. Still don't have my prescription over 24 hours after it was placed! Also, while I was there multiple people who had scheduled online to received a flu shot came in and were turned away and told to come back tomorrow. One asked if there was any reason to schedule in advance online at all and was flatly told o\ by the employee. Just hilariously incompetent.
My experience was good so far with this CVS as compared to other cvs I have visited..Any medicine which is out of stock everywhere..I can find it here.. yes it does take time for pharmacy here but worth the wait..pharmacist Grace is nice and friendly..
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