Revere, United States
339 Squire Rd Unit 200
N/A
+1 7812895900
Toilets
Wheelchair-accessible toilet
I had a terrific experience here, from start to finish. I was greeted promptly, and seen by the doctor quickly. I was allowed to look at frames in peace, without being pestered, and at this time, I noticed they monitored how many people were in the store, and were wiping down anything that hat been touched. As soon as I turned and looked for help, Shannon was right there and incredibly helpful. She gave me all my options for each pair of glasses, as well as told me about discounts associated with my health insurance I didn't even know about! When I picked up my finished glasses, she made sure I was happy and comfortable with them. I had to go back to get one pair adjusted, after wearing them for several hours, and I went right to Shannon, because I knew she'd help me out and she did. She was a gem, in her customer service as well as her product knowledge.
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I had an excellent experience at Pearle Vision. My mother was seen by Eddie Hornedo and he went out of his way to make sure that her glasses were comfortable and fitted to her needs. Eddie made sure that she was happy with them and was very polite and patient throughout the visit. Professional and awesome staff!
Went for my eye exam, they were busy and the doctor told me he didn't have time to dilate my eyes. Said I would have to reschedule. I told him my insurance wouldn't cover a 2nd visit. He was rude and couldn't care less. I will never go there again. There are more dedicated people out there.
The staff at this location were professional and very willing to help me choose a set of glasses for myself & my husband. During this pandemic, my family has been very cautious about where we go. The staff made sure to be mindful of everyone’s safety while still being friendly (it could be felt even through the masks). Awesome team!
Service was exceptional from the eye exam to the purchase of my glasses. Eddie and his team gave me personalized, professional, attentive service and never made me feel rushed. They were patient and helpful as I tried on about 20 different frames. They even adjusted the sides of several pairs to better fit my face and give me a true sense of how they really would fit. They also kept a close eye on how many people were in the store and cleaned each pair of glasses after I finished trying them on, so I never felt unsafe about COVID.
Eddy and his staff were so helpful with me and helping me with specialty glasses due to a Concussion. The store was crazy busy and they still took the time to make you feel special and give you the attention needed. This is the second time that they made the process of dealing with insurances painless. Great customer service experience!
This Pearle Vision is beautifully decorated and very clean. I had a prescription from another doctor which they were able to use for the glasses I found there. The staff at Pearle Vision were wonderful and happily helped me find the perfect glasses and sunglasses. I have been using dollar store readers for a while and my new prescription glasses are amazing. No more headaches and clear vision. I am sending my husband next to this store for glasses.
Great customer service and I’m very satisfied with their work and with my glasses.
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