Richmond, United Kingdom
15 King St
N/A
+442089489248
What can I say about my local Richmond branch which has become more of an extended family!? Each visit has been a lovely experience where I have been greeted by friendly, familiar faces. Each staff member has been helpful and knowledgeable about the products. Each treatment ... all too few ... has left me wondering why I don’t book more frequent ones!
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I went into the Richmond store Wednesday evening (16 September) around 4/5pm. I came in to quickly grab something before I was due to work. I immediately grabbed the item I came in for.. and stood in front of the tills where 3 women stood and had a conversation amongst themselves. I waited for what seemed like ages whilst they had their conversation. 20-30 seconds passed of me just standing there while they had a conversation amongst themselves and they didn’t ask me if I was ready.. or if I wanted to pay. I was just standing there..... so I decided to put the item back and I left the store since it seemed like no one wanted to service me. It was not busy.. they were not on a customer call... they were just having a chat. While I stood there like I worked in the store... I won’t be returning to this store.
Great holistic health shop. The staff are amazing and super knowledgable and friendly. They have by weight herbs and berries for teas and health giving vibrancy. Their frankincense face cream is super nourishing and cleansing for the skin. I love the fact they also have homeopathic remedies which are super useful and work really well. Their rose beauty balm really support my nails and good to rub on the chest. Brilliant!
Great customer service. Thank you Anna for being so helpful. I love my calming candle s. Would recommend a visit.
Been to Richmond Neals Yard twice and on both occasions was served by Marta. Absolutely wonderful. Very knowledgeable and friendly. Will recommend!
Such a lovely place, and given the extremely high quality of the products, it's not as expensive as I thought. I was served by Colin - I seriously have seldom met someone as charming and helpful as him. They do all sorts of bookable sessions in there too.
Impressed but thier range is quite pricey! Staff are really helpful though!
I had a massage, it was wonderful. It's in a lovely area too so you can chill on Richmond green after your massage and then go home and sleep. Lovely people too x
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