Newport News, United States
9900 Jefferson Ave
$$$
+1 7575952373
N/A
DeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholComfort foodHappy-hour drinksKids' menuQuick biteSmall plates
They used to be really good. We went in at 1230 today to be told the dining room is closed. When We asked why people were sitting in the dining room the waitress said they were waiting for them to leave. The dining room would be open at 4pm for dinner. It’s lunchtime now! You have customers wanting to give you money why not have the dining room open? Food lately has really gone downhill. Service is smiley but not very good.
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Great service and a helluva Ruben sandwich! They even have a pay phone. Not sure if it works tho. And a full bar to have a drink while you wait. *we called in for take out*
Used to be a great place with amazing food. The cook can't even read the order, forgot cheese for the fries, mayo on three subs. Veggies weren't cooked just thrown on after. Then brought packets of mayo out after admitting he forgot it. The male server was the only person that was pleasant, and capable of his job. The female server needs to wear proper clothing. Never going back again!
The Reason I gave them 3 stars was because of the Parking Lot...I Really Enjoy their Subs... But it Needs to Be Repaired Asap!! Hit A Hole..and Thought My Transmission fell out. That's how terrible it is. However, the staff was polite and empathic to me about it but my Sub was Enjoyable.
The service was fast. Food came out quickly. We got mozzarella sticks that came out with a strange marinara. My son ordered the steak and cheese with extra meat. It was huge and very good. I ordered a burger. It was tough and I'm pretty sure a frozen patty which I didn't eat. He got the fried cheesecake which was also pretty tasty. We were leaving and there was a rush at the bar, people coming in ordering, picking up, trying to check out. If they put better systems in place and used real meat for their 9 burgers it could easily be 5 stars.
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