Lubbock, United States
7819 Slide Rd
N/A
+18064649572
Very professional and great communication! I purchased continental tires. I checked four other businesses and this place had the best deal. My tires didn’t show up on time but Alex got the tires that I wanted in the same day. I offered to let my car stay overnight so he had time to get them but he made sure I got my car back the same day. Definitely recommend going here!
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I was headed to Hobbs NM for a funeral and stopped in Lubbock to spend the night only to wake up to a rear flat tire. First they were the only company in Lubbock to have the right size tire for my Land Rover. Not only did they have they right size but the best price as well. I was behind schedule and had explained to Alex (GM) that it was my dad's funeral and the entire staff at Rick's jumped in and was able to get me back on the road within 2 hours start to finish. It's nice to know that there are still compassionate people in this world!! GOD BLESS ALL OF THEM!! Rick's is hands down the best place to go for ANY of your tire needs.
This is hands down one of the best flat tire experiences I've ever had to deal with. Plenty of room to wait, entertainment provided, I drove in on my spare and had plenty of room in the parking lot to mount the tire (of course they offer that service if you prefer). The facilities were tidy and well equipped to handle multiple customers at once. They even personally drove out to get my tire so I can be on the highway tonight. I wish I had this shop locally. Huge thank you to the Rick's crew for saving my move home.
Back in May, I took my car to get the brakes replaced and have an alignment done. When I received my car back later that day, the steering wheel would have to be turned thirty degrees to the left for my car to drive straight. In addition, when my car was moving it made a horrible screeching sound. The manager reassured me that my car was completely fine, just screeching. To make a long story short, I ended up taking it back TWO. MORE. TIMES. the following two days for them to do the job correctly. After getting my car back for the third time, it was driving straight and no longer screeching. Recently, my car started screeching again. It will not stop until my car stops. Today, I took it to someone else and they informed me that Rick’s put all of my break pads backwards, upside down, literally any way but correct. As a result of that, I need new rotors in the back as well as all new brakes. As someone who never leaves reviews, positive or negative, and tends to give businesses the benefit of the doubt- avoid this place!!
Best service I’ve ever received. I ran over a screw the other day and it was my first time to have tire issues since I’ve been in Lubbock. I had no idea who would be the best place to take it to for a patch job, but Rick’s Tire Warehouse had good reviews and it was close. I offered to pay him for the patch job several times and he declined each time. He was very personable and professional and I would highly recommend!
Deli
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