Ridgefield, United States
1011 Hudson Ave
N/A
+1 8444350240
Tim, the service person that came was stupendous. Friendly and 100 percent efficient. A true professional. Kudos to him..If every service professional you have is as good as TIM then you have a great business. Cant speak more highly of him than I do. Hes great!
like
Loyalty and integrity is alive and well at Metro Energy! My mom had (Supreme Energy, Mitchell, etc.) for at least 35 or 40 years. Took the house over 2 yrs ago and kept them as they were always wonderful to my 85 yrs plus Mom. Yesterday I needed to rework my heating budget as oil is high. Worked with Mr. O'Neil Dixon and it was a wonderful experience. I want to stay with them - they are good people and he made it happen. Professional, informative, and very courteous. Thank you Mr. Dixon and thank you \Metro Energy\. Don't be afraid to ask questions because they have the answers and will work with you.
Hi Monica was such a pleasure to talk with on the phone. She explained the program to me and made it much clearer for me to choose the program that fits best for my budget. Once again thank you Monica John
Woke up this morning to no heat in the house. I called Metro @ 9:00 or so and spoke with Jen. She was friendly and helpful...not only did she assist me in paying my current bill, but she set up my yearly service call for May. Most importantly, she made arrangements for a technician to come to my home and, in just a few hours, the technician arrived. He quickly assessed the problem and corrected it within an hour. I've been a long time customer of this oil company, but under this new management, I've never had more reliable service. Thanks!
Today I spoke to Julia to discuss my two accounts, oil and install, a service contract, a pre-buy oil contract and my current situation. She took so much time with me to explain everything, in a very thoughtful, considerable and understandable manner. She was thorough and patient. She worked many scenarios and gave me the best possible solution for my particular case. She explained each thoroughly. I don't often write reviews. You know how it goes, we are all so busy and once we get things figured out, we tend to hang up and get back to business but it matters so much to express our gratitude and let others know when something is really, really good. Good customer service is hard to come by, but I had to share the wonderful experience I had with this delightful and knowledgeable girl - Julia was wonderful! Ask for her if you are having trouble making sense of it all. She really did help.
Deli
The best companies in the category 'Deli'