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Righteous Van Lines

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Dallas, United States

righteousvanlines.com
Moving companyMoving and storage serviceMoving supply storePiano moving serviceShipping companyShipping service· Moving company· Moving and storage service· Moving supply store· Piano moving service· Shipping company· Shipping service

Righteous Van Lines Reviews | Rating 2.8 out of 5 stars (8 reviews)

Righteous Van Lines is located in Dallas, United States on 11500 N Stemmons Fwy #110. Righteous Van Lines is rated 2.8 out of 5 in the category moving companymoving and storage servicemoving supply storepiano moving serviceshipping companyshipping service in United States. RIGHTEOUS VAN LINES INC is a company based out of 11500 STEMMONS FWY SUITE 110B, DALLAS, Texas, United States.

Address

11500 N Stemmons Fwy #110

Phone

+1 2146172448

Company size

1-10 employees

Headquarters

DALLAS, Texas

Open hours

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Gillian Romerez

My experience with Righteous Vanlines Moving company ended up okay. At first, I became a bit skeptical because the prices changed on me during pick up. We were on the third floor and had elevators. No one really told us that extra stairs and elevators would be extra charges but it was outlined in the paperwork so we were okay with that because after extra research on moving companies, it was not unusual that moving companies did charge extra fees for these services. I just wish that we could have been aware upfront. As far as the moving team...we were satisfied with their customer service both in how they handled us as customers and how they packed our items. Once we received our things in Spencer, WI, we did run across an extra fee because we were on the second floor but this fee was waived and we all left off happy. I would recommend this company but I would also advise others to ask questions regarding stair and elevator fees (if applicable) upfront so that there will not be any surprises. As for the service of this company, we were very satisfied! Good luck!

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Barbara Wright

Love the whole process of my move from start to finish with Righteous Van Lines. Price was the best one I was quoted out of about 10 different movers. The gentlemen who did my move were kind, gracious and took the time and care of moving everything I had boxed up and then some....Made me feel at ease and even went back to get my gas grill that was forgot on the truck. I would highly recommend Righteous Van Lines to move your items.

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Eric Morrison

I’ve moved over 10 times in my life, and this is the worst experience I’ve ever had with a moving company. If I could give them zero stars, I would. Was told I would receive my stuff within seven to ten days, and it took over a month. Continuously lied to over the phone, and unable to reach this mysterious “Alex” person, who evidently owns the company, but refuses to interact with his customers. Was told "he doesn't talk to customers, he pays us to talk to them." Tried to file an official complaint with the Better Business Bureau, but was told they're not an accredited company, despite being told they were by a staff members, and their automated message. Good luck dealing with “Donna,” and “Roy,” and the rest of their horrible, lying staff if you choose to hire them. My advice, however, is to find another company. There’s plenty to choose from. Also, I feel I should note that it's painfully obvious that the good reviews posted here are employee reviews. Notice that they don't say anything about their actual experience... they're short, and don't mention names or anything that actually happened during the move. It's a ruse to get their overall rating up. Moreover, the person named "Jessica" who gave them five stars, I actually saw her sitting at a desk when I went to their office. Click on most of their names, and you'll see it's the only review they've ever posted. Curious, don't you think? Liars. Thieves. They're all going strait to hell. The sooner the better.

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Jessica VDB

Even one star is gracious! Worst moving experience ever. We moved in March 2014 from TX to UT and we are still fighting to get our money back. Very quick summary... the day of the move, before they even loaded up the truck to see the "additional space needed" they demanded I pay 1000 more than the original quote. I had even sold some very large items like a large couch, washer, dryer, since the quote! It took over 3 weeks to get my delivery, even though they told me 7-10 days. When it came, only one mover was there, so even though we paid these guys to load and unload, we had no choice to help because no one else showed up. After unloading everything, we noticed our brand new memory foam mattress and bed frame was missing. We called Righteous and they admitted it had been left behind but it would ship soon. 2 months went by and they admitted it was gone. He promised to fully reimburse us. But then he stopped taking our calls and we never saw a payment. When we submitted to the insurance claim, we only got 68 back out of 650 lost!! We are still disputing the claim. Basically we were out 1600 by the end of it all. If you value your money...pay a little more for someone like ABF!!

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Dustin Nicholson

was disgusted with this company. It took a month for them to deliver our stuff and a ton of the boxes were crushed, quite a few things broken, mattresses were all wet. They pretty much screwed us over the whole time we worked with them. Pay them a ton of money for them to screw everything up. When we would call them they would not help us out. They left us to put all our stuff together that they took apart. A horrid company to work with. The moving crew did great but that is because they were not part of the company just hires by them.

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Hassan Touray

I will not advise anyone to use Righteous Van Lines for moving. Not only are they unprofessional, the owner actually called and insulted/yelled at me on the phone. They don't have an automated tracking system and customer is on the dark all the time. My two old month baby's swing was broken and my expensive mattress was wet. I regret using Righteous Van Lines and will not recommend ANYONE to use them for moving.

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Michael Portland

I went with this company despise the bad reviews I read. I was very skeptical but what made me go along with them was that they were a family owned company and their prices were very competitive. The pickup went great despise my skepticism but I did have issues with their delivery process. I had to wait a little longer than what I thought but overall the move went well and I would recommend this company to anyone.

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Karen Alvarez

This is probably the worst moving company I have ever hired. Please do not hire them. They broke more then half of our belongings and they took 1 month to have our things moved from Texas to Utah. Please hire another company. They have the worst customer service ever and they are really rude. They also are really bad in getting back to you. They have been really disrespectful to both my husband and I. They always had us in the dark and they still are because we filed a claim and it has been over a year and they still can't reimburse us some of the money we paid.

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