Ripley, United Kingdom
Steeple Dr
N/A
+44 1773514110
Toilets
Wheelchair-accessible entranceWheelchair-accessible toilet
Just read some of the critical reviews. All I can say is they must be going somewhere else...I have been using this practice for 20 years and I think Ripley is excellent, as is Leabrooks. I usually go to Ripley as it fits in with other activities. The medical staff are superb and have always treated me with care and the receptionists are exceeding pleasant and easy to talk to and do their best to help.
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It's no wonder so many people go to A&E these days. If you want to see someone you have to phone stupidly early in the morning but by the time they answer the phone all the old biddies waiting at the door for the practice to open have taken the available appointments for that day. The extended hours in the evening aren't much use either and are quite frankly a waste of time. I went in with a problem requiring medication and I was told I would have to book an appointment to see a doctor as they couldn't actually prescribe anything. Not much bloody use when I start before they open and finish after the normal hours are over. Absolutely bloody useless!!
Just spent 16 minutes waiting for my phone call to be answered. I was put through to a recorded message telling me my call was important to them and asked me to keep holding. But 16 minutes later I hung up in frustration. If they were not answering the phone this afternoon the recorded message should say so.
Extremely long waits, 3 reception desks and no electronic sign in. Not my first choice as it's far easier at the Leabrooks surgery. Still waiting now in the sweaty waiting area
Incompetent
Deli
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Wheelchair-accessible entranceWheelchair-accessible toilet