Ripon, United States
1075 W Fond Du Lac St
$$$
+1 9207487005
N/A
Kerbside pickupDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Comfort foodHealthy optionsKids' menuQuick biteVegetarian options
Always a great experience even with covid, they are the best customer service I have experienced in quite some time. I had a little with me and ordered for the whole family, the nice gentleman offered to bring my order out to vehicle for us.
like
Ordered the \muenster steak sandwich\ and fries online. Sandwich was awesome, but what really impressed was that the fries were kept in a basket till I arrived to stay crisp, instead of being shoved in to a bag to get soggy. Probably delayed my pickup by 15 sec but worth it.
They have a sign posted that states they honor competitors coupons, and they REFUSED to honor. They stated it must be within reason. I was spending (if honored) in the ballpark of 30. 3 subs & 3 fries. I contacted the store who allowed me to contact \manager\ David. His reponse was as follows to my complaint. I said, you have this sign posted, yet you will not honor it. He says, It's within reason. I replied, then the sign should state this. He says, not changing it, never had a problem. I asked for corporate number and he told me to look it up. Extremely, unprofessional. I did find the contact information and a complaint has been lodged.
I'm here from out of town with my best friend and her family. The food was typical. But the way David talks to his employees is astonishing. Ive worked in the service industry almost my whole working life and if I had a manager talk to me that way in front of customers, I'd walk right out. I mentioned it to my company and they told me \he's always like that.\ He asked a girl \is your mind even here?\ In the most condescending tone. He repeated \Philly cheese\ at least 4x while looking the girl on grill right in the eyes as she's separating cheese slices. It was embarrassing to watch. I felt so bad for the staff.
Fast and friendly. Great food
Deli
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