Risskov, Denmark
Ravnsøvej 17
$$
+45 86173366
N/A
DeliveryDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick bite
This is a service review, not a product review. Every time I have ordered online delivery from them, I specifically specify in the Add Comment section, that I do not want any dressing on any of my burgers. Unfortunately, there is no other way to remove the dressing from the burger manually on the ordering page. And every time I have received burgers with dressing. When I am ordering in person they are fine, but the online service is thrash.
like
I have been there many times , i love it
Super service
It's McDonald's, so the standards aren't high to begin with, but the multiple experiences at this particular establishment has been met with disappointment. Recently went to this McDonald's to order breakfast via the drive-through but was informed that the cashier's coworker had put the equipment in the dishwasher. Granted, it was a few minutes before 10 and understanding the dynamics of the food industry, it is understandable to clean the equipment if there were no customers ordering from the breakfast menu leading up to the special menu deadline. However, a little tip would be to remove the breakfast menu from the drive-through before cleaning the equipment to avoid false advertisement. Fortunately, the cashier offered compensation for the ordeal by allowing us to uphold the coffee deal from the breakfast menu special, which offered coffee for only five kroner, while ordering regular burgers. Unfortunately, the cashier did not fulfill his end and charged an empty charge, shown in the receipt below. As you can see it seems that the cashier upheld the generous compensation, only to charge "20 ekstra 1", whatever that means; plus it's 10 extra over the agreed price. Secondly, while the quality of McDonald's food is not relatively high, these burgers were especially disappointing. They were cold, salty with under-sized top buns with normal-sized bottom ones. The staff were friendly and I did order my meal in English [though Danes have high profiency in English and, behind an apparent Danish accent, the cashier's English was on par with this statement] but it is apparent that their might be slight incompetence in capability of customer service and cooking. We all have bad days and this could have very well been one for them with minor slip-ups that happen from time to time, but there have been negative experiences before in regards to food quality that makes me question the integrity of this establishment.
All kind of shops centrally conveniently placed in the railroad main station center
Unfriendly service, several times. Example of today: she made our ice creams before we got the burgers. Of course the ice creams melted. No burgers still. We ask about it, she responded on a rude tone "we'll do you want your money back?!" The employee could have approached that situation way differently...
What's to tell..... Same taste as always and the fries missing salt. Can' they decide if they want to serve fries with or without salt. It's annoying to have to get salt every 3rd time. But still a desent meal when you are in a hurry.
This has to be the slowest McD I've ever been to. I visited around 16:00 and there was ONE person at the counter to take orders and she had to collect the food as well. She then got into quite a struggle with the ice machine, while about 20 people were not getting served. I've been to busy McD before and this place was just so hopelessly understaffed to cut costs. If you need food in less than 20 minutes, don't come here.
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