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Certain staff are not behaving up to standards with customers. I had visited the shop once with my family to check out certain pieces though I didn't buy anything at that time. The sales guy at that time was very enthusiastic to explain things and he was nice. Next time I went alone to buy that watch as a gift for my wife, but another sales guy was there and he was of the prejudice that I was not going to buy it this time also. I bought the piece at last as you don't find that brand with many sellers (not even other Rivoli branches) elsewhere in Dubai. If not for that reason I wouldn't have bought it from there. I don't want to name the guy nor the brand which I bought as I don't want to screw anyone. Other than that, the ladies among the staff were very noisy and not maintaining the standards again. Better, the owners take care of these matters. Other than that, the shop offers good discounts and has a good collection of watches. If only they improve customer service, it will be an awesome place to buy watches.
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The staff was good and patient enough to show the whole plce..and help me pick up a good piece... though it was near closing time...but none of them rushed me into buying or purchase in a hurry....
Very professional and good customer service. Anurag was very pro active in his sales approach.... Good luck.
Best offers on exquisite Swiss watches like Tissot, Rado, Hamilton and Longines. Great deals on fashion brand watches too.
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