Rock Springs, United States
63 Center St
$$
+13073623726
N/A
I have tried repeatedly calling this place, they must have gone out of business. No one answers the phone, no answering service / a voicemail, no message. I will drive a hundred miles to get there if they have what I need, but I won't drive a hundred miles to see if they have what I need. Updating my review: Last week I continued trying to get hold of the Sears Hometown. I went online to try to find another number, including going through the Sears website and customer service there. Was not able to find another number oh, and the phone number available still does not produce any answer ever. A district manager with Sears had left a post with an email address to contact him about my issue. I emailed the district manager and explained how I was trying to buy a freezer and was needing to do something soon. That was four days ago, And I still have not been contacted. Not sure what's going on with this store, if they have closed or are just depending on Old technology oh, maybe you have to call Martha at the switchboard and have her connect you. I guess I will cross Kenmore and Sears off my shopping list.
like
Today I visited the store and spoke with the Male salesman around 10:30. We talked extensively for 20 minutes on a washer/dryer combo to purchase. I asked him to check on a delivery date while I went to my truck to get my cc and phone. I was checking the address where it would be delivered. While in my truck I noticed him walking out and figured he would return for the details. When I returned inside I approached the lady whom I had spoken with also earlier and she asked if she could help me. I told her I was just in there talking about the set. We then walked to where the combo was and it was gone. I asked where it went and she said she sold it. I was not happy 1.because I said I would buy it and 2.the man salesman didn't have the decency to tell me when he walked by.
I have been working for sears hometown for a few months now and I love my job . The products I sell and deliver are great products and the owners are awesome to work for .
My GE fridge that we bought only 2 years ago from Home Depot basically blew up. No one would fix it, course it was the worst time ever for this to happen. Went into Sears being so frustrated with our local Home Depot and there treatment, spoke with a young man who ended up being the owner of the store. Told him of our situation and that we needed a fridge he was very helpful and knew how to help us to get a fridge that every day. With the store Lease-It offer we were able to get one that very day. He went over in detail what a PA was and how it worked, we put a 5 year warranty on the fridge. Have never been treated so well, we will buying all appliances from our Sears Hometown.
I needed a fridge They gave me a good price the people that helped me were so Great I had no way to take it home their delivery schedule was way far out And the employees went completely out of their way to help me and get it delivered to me I am forever grateful for them I thank the mommas out there that teach their kids to be kind and go beyond what they need to do the integrity is wonderful wish more people had the gift
This place was the bomb I had a 3 year old fridge that all of a sudden just died the techs came out and worked on it but instead just got another fridge because we had bought I think it was a 5 year extended warranty, store does need some love tho.... like really bad a bunch of ceiling tiles look rotted but that's really the only downside
Fridge went out in the morning. All my food was bad by the afternoon. They sold me the floor model since they wouldn't have another slate fridge till August. Best customer service ever! If you're in a bind, they will do everything possible to help you out!
Nice to see young,energetic people making there way. They really know there stuff in there, learned stuff I didn't even know. Can't wait for the new kitchen appliances I bought too arrive. !!!!!!!!!!!!
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