Rockwood, United States
1102 N Gateway Ave
$$$
+1 8653541380
N/A
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Called to balance tires. Said there was one car in front of me so ill be next. I get there and all of a sudden a 2hr wait for basic repairs like tire plugs, tire mount balance. The technicians look like they had no ASE certifications. Very poor excuse if technicians. I wouldn't trust them to put my windshield wiper blades on.
like
I got a flat tire halfway through a four hour drive so I had my car towed to the Walmart before finding a hotel for the night. I found out in the morning my car was parked in an inconvenient spot but the manager and auto team were very understanding and friendly and got me set up with a new tire and back on the road. I am very grateful for everyone’s help in my time of need.
Pulled in 12:45 knew what I wanted for tires(2); did my shopping check by the tire center car was ready at 1:30. Very pleased with Wal-Mart tire center of Rockwood. I go with the Douglas tires; inexpensive and made by Goodyear second pair no problems. If it was anywhere else I firmly believe it would've been an all afternoon ordeal in which I don't have time for.
I called said there was on car in the bay I would be next, arrived 5 mins later and waited around for another 8 mins before anybody came to talk to me then they said it would be another 2 hours before they could get done with a mB on a set of tires and a plug very slow and disorganized need new management and employees customer service in the bay is the worse I've seen anywhere
Came in for an oil change and got told it would be an hour and half to 2 hours. Said there is only 2 of them and wanted me to wait. Management walked by and didn't say a word to me. One guy had a 30 year badge. Won't be back and just shake my head on how the super stores stay open with service like this.
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