Rocky Mount, United States
1802 Sunset Ave
N/A
+1 2524427002
Called repair line at 9 am. I was told I would get a call back by technician. Never received call. Called back 3 more times during day finally to be told that no one was working today and they were closed. Waisted entire day without electrical power to house before I finally called another company and got prompt response.
like
Was given a quote for exactly everything I needed by John himself and was charged an additional 400.00 after the guy finally finished. That's extremely unprofessional and not acceptable. And when talking to John about this via phone his attitude was very rude and full of it. I hope that you eat well tonight Mr Barnes because you wiped me out of my disability money.
These guys are top notch they've done a dozen jobs for me here at Carolina fresh water and have went over and beyond! Always a quick response to all my service needs! Would recommend them 110 percent!
UPDATE #2: The bad review is not because you didn't take the job. It's due to you being unprofessional and completing ignoring our calls, emails, and texts. If you weren't interested and had \a bad feeling\, a simple text, email, or call back would've sufficed. To this day, you still have not reached out. You've only responded to the review. Any contractor has the right to not accept the job but good, professional businesses will let you know whether or not they're interested as opposed to completely ignoring you, such as what your company did. Perhaps next time you bail on someone, you'll have the common courtesy to inform them instead of ignoring them. UPDATE: Rather than call our company and explain, John never responded at all. This is the first time I've heard from him since. After visiting the property, he called saying it would need a lot of work but it's something he could handle and he'd have estimate to me later that week. Then he proceeded to ignore us for 2 weeks and only responded due to the review. I've never experienced such unprofessionalism and highly recommend anyone to stay away. I spoke with John and seemed to be a very nice guy. He agreed to meet an agent at the property early last week. He then called and explained that walkthrough went well and would have estimate to me later that week. I haven't heard back since despite numerous texts, phone calls, and emails. When I call the office, all they can do is take messages. Left us completely hanging and now have to find another electrician to meet our agent out here again. Very disappointed and would not recommend this company.
John’s crew did a great job for my family. Very knowledgeable and also fair with their charges. I plan to use them again. Great company.
Deli
The best companies in the category 'Deli'