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Roehm's Day Spa

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Lansing, United States

roehmsdayspa.com
Day spaBeauty salonMassage therapist· Day spa

Roehm's Day Spa Reviews | Rating 4.1 out of 5 stars (4 reviews)

Roehm's Day Spa is located in Lansing, United States on 2800 E Grand River Rd A. Roehm's Day Spa is rated 4.1 out of 5 in the category day spabeauty salonmassage therapist in United States.

Address

2800 E Grand River Rd A

Phone

+1 5174859820

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Samantha Hughes

My husband and I visited today for a couple’s massage in celebration of our Wedding Anniversary. The receptionist, Erica along with the rest of the staff were warm and welcoming-the spa was clean and inviting. Anahit was my husband’s therapist, and Shane Marie was mine. Both were courteous, kind and professional. Shane Marie worked miracles on my neck and shoulders (especially). 6 out of 5 Stars!!!! Thank you for the stellar service and care!!!

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Terri Hillier-Romankewiz

Great service. Best I've ever had.

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Lindsey Ball

I was working here for a short period of time, as a receptionist/cleaner while I was employed I received great feed back from clients as well as good google reviews about my amazing customer service. Punctuality is a value I would say is important to me. I was always early and stayed late. I worked all hours even when I was at home, I did the advertising with social media. Its unfortunate that the owner which was my boss never gave me a set schedule on a weekly basis, I was supposed to stay available for whenever she needed me. Which I did with no problem, I wanted to learn about the spa business and I enjoyed the other employees. I was then fired over text message and told that she did not have to give me a reason, and that was the last she was going to speak about it. I was underpaid, verbally embarrassed in front of clients with how she would speak to me if I didn't understand something, had no stability in my work schedule and then fired without any reasoning behind it. She then talks terribly about her other employees and threatens to dock their pay if they don't remember her rules. Definitely think twice about going here and think long and hard if you are planning on working here. The staff is amazing, the girls that work there are skilled and talented at what they do.... unfortunately its just the worst management I have ever seen. I wish all the best to the awesome cosmetologist and massage therapist that work there!!! I will always miss you.

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Rhonda Bishop

I experienced a half day spa package which consisted of a facial with Luba, massage with Eilien and mani/pedi with Anahit. I’ll start by confirming the unpleasant interactions with the receptionist/owner. I witnessed her chastise her staff without any sense of professionalism - the facts that clients were present did not seem to matter and I quickly became empathetic to the employees. All three of my services were great! Luba, Eilien and Anahit take a lot of pride in their craft and that resonated through their services. I’d recommend their services but do think the spa can benefit from a number of culture changes - more inclusive sizing for their spa robes, strengthened professionalism by refraining from staff conversations (I was within ear shot of conversations around tips and personal scheduling issues) and mitigate all personnel matters to a more private area.

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