Rooty Hill, Australia
33 Railway St
N/A
+61 296255500
Not a bad place but service could be better and membership cards don't always work in poker machines,more often than not,in saying that there's lots to do like zone bowling, Sydney gymnastics and aquatic center, one55 health and fitness center, novotel hotel, theatre and more.
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To eat at West HQ is very expensive for small size portions, that are nothing special in taste. The Hill bar is an expensive place to have a drink in, and poorly designed in comfort and style. There are lots and lots of pokies and that's what this place is all about the insane gamblers! West HQ don't really offer much for anyone that isn't a mad poker machine player... Find another club if you want a decent meal, reasonably priced drinks in a comfortable setting.
Great club. Good food if a little pricey.
Good customer service! I recommend West HQ for food, drinks and entertainment.
Excellent food, enjoyed till lte night, very friendly staff, quite environment, very relaxing music.
Fantastic food, venue and entertainment all in one place. Great ambience. Excellent service. Would recommend for your family or special celebration.
I didn't have a great experience at West HQ. There are much better venues and clubs to visit around Western Sydney in terms of food, atmosphere and service. The food was nice but quite expensive, not a lot of value for money. There is no mobile phone reception throughout the gaming area. Most of the clubs I frequent offer complimentary drinks if you're playing a poker machine, but they don't offer this here, you have to pay 4.50 for a soft drink. Won't be returning I'm afraid.
Horrible experience, I ordered hot food which came after 45 mins, so I asked them that the food is cold and I cannot accept it, the venue manager asked me to leave the venue, without food and without money refunded back. I am wondering are patrons does not have a right to give feedback about any service or food they are not satisfied with? This is the worst customer experience in any entertainment venue.
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