Roseville, United States
8880 Industrial Ave #160
N/A
+19162598110
Phil was very helpful and understanding about my accident. Very professional and provided the best customer service. Thank you for your concern and helping my family and I out.
like
Horrible, I only came here against my will because farmers recommended it. This was the work they turned in to me. Complete lack of quality control, lack of communication "vehicle done for 4 days" no ones told me it was ready for pick up. Wrong parts being ordered causing delay. Not turning in paprwork to farmers for over a month, then denying that I took the car back. I dont know how this place is even a shop I will never be going back to this place.
We purchased our car from AutoNation, so we decided to get it fixed there after someone hit our car in a parking lot. The car had been driving fine after the collision, but we wanted to get our bumper and other cosmetic issues fixed. I expected the work to take some time, considering the current pandemic, and the holiday season, it took us almost a month to get our car back from repairs. We had a lot of delays, which we were told were because of our insurance - however, our insurer told us otherwise. We also had poor communication from our estimator (lack of follow up and clarity). We were given a date and time to pick up the car, but never received a call to let us know it was ready. I called in for an update, and was told they had spoken to my husband 20 minutes ago, letting him know the car was ready. My husband called two minutes after I did, and was told the car would be ready to pick up in about 30 minutes. My husband came in at the time he was given for pick up, but still had to wait because the car wasn't ready. The lack of clear communication has been incredibly misleading and caused us a lot of frustration.
They did a great job fixing the hole in the door of Tesla Model X. They were professional, and my car looked a lot better coming out of there than coming in.
Phin Tarin was very clear on all explanations and was always very available for any questions I had. He also kept me informed during the entire repair process.
I was referred by Roseville Infiniti for front and rear damage to my SUV. Everything looked factory when complete. The estimator Carmen, was very helpful and made sure I was completely satisfied with everything - even polishing my headlights that were starting to fade a bit. She also made sure I was given the extra parts for my after market exhaust as I requested. They definitely went above and beyond from my experience at other body shops. It was easy to drop off and pick up it was even done a day earlier than expected.
The staff was very professional. During the time that my vehicle was being repaired, I was updated regularly on the status of ordered parts and repairs.
Well working with phil was awsome took care my car the gm is a very nice guy as well everybody there that I interacted with made this process real easy for me makes me wanna run my car into a wall and experience it all again that's how cool they are
Deli
The best companies in the category 'Deli'