Roseville, United States
3020 Taylor Rd
N/A
+1 9166775380
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Future Ford Fleet Truck Services of Roseville First off I would like to thank Joe and Mike for the exceptional service and remedying the check engine light on my 2019 F350 DRW. I showed up a few minutes before they opened and was taken in for some warranty work. I have serviced my trucks at numerous other Ford dealers and am now making this my main and only place to service my Ford trucks.
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Beware . Charged 300 dollars to pull a code for a back up camera and inspect moonroof track . Estimate was 3000 for a moonroof track ( which it didn’t need ) and 1000 for backup camera . Other dealers estimate for both problems fixed is 3000 less than future Ford . Plenty of places to choose from . This isn’t one of them
I had some mystery issue with my 2006 Ford E 350, and these guys went above and beyond to help me out. From my service adviser Tony, to all the other advisers and mechanics I spoke with there, it was top-notch service from start to finish, and I'm still surprised by how little they charged me for all the work they did. Thank you, Tony and crew!
Went in for warranty work. Problem quickly diagnosed and corrected. Service manager James was very helpful and answered serveral other questions I had about the warranty.
Please see my final post! Took my 2012 RV in for a possible exhaust leak. The service representative that I worked with was knowledgeable but as it turns out they were unable to complete the repair, a repair that was estimated at 1,200! I contacted an internet company whose task is to locate hard to find RV parts. I was told that they spoke directly with Ford and the part was unavailable, nationwide and was unsure when a part would be available. I contacted a local muffler repair shop with an estimate for 300 to fabricate and install a new part. I contacted the service rep and requested that they reassemble the parts and I would pick up my coach. I received an invoice for 398 which according to the service rep was for 2.6 hours of labor! Amazing! Never ever again will I take anything to a dealer. The local muffler shop completed the work beyond my expectations for 300. Update: After thinking about the situation for a couple of days, I decided to contact the service manager with Future Ford Fleet Services. I explained the situation expressing that I thought the charges were unfair. I did agree with the initial meeting with the service rep that 175 was fair to determine the cause of the exhaust leak but not 398 for no services rendered. The service manager agreed and has offered to reimburse the difference of 221! A fair deal, thank you! I will update this review again upon receiving the reimbursement. Update: today I received my refund of 221. I would like to thank Future Ford for considering my situation and will do business with them again! Thanks again!
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