Roseville, United States
4010 Foothills Blvd #103
N/A
+19167876245
I didn't realize how spoiled I was at Postal Annex until I recently went to UPS. What a difference - they were cold and indifferent, even to the point of being irritated with me because I was having problems with their computer, struggling to print out a mailing label. The folks at Postal Annex are friendly, cheerful, and helpful!
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Great postal annex run by professional, kind people. Highly recommend!!!
Everyone who has helped me here have been patient, kind, careful and amazing. Since I moved here 3 years ago, this is the only place I trust and am willing to to send my packages through.
I paid 12.25 at this location to send a letter priority mail about 2 weeks ago. It was a payment to a bank and it never got there. The clerk here said I should've paid more and used FedEx or UPS if it's important and then he added that FedEx charges 40. First he's implying I'm cheap for using USPS to send important mail. Second, IDK how he came up with 40 bc FedEx doesn't charge that for an envelope for 3 day delivery so he's giving false info. Third, not helpful at all on what steps can be taken in this situation. I asked for a refund bc the check was not delivered and he scoffs, "A refund!?" "No, this is not guaranteed!" Sorry dude for asking for my money back for a service that wasn't done. Unfortunately, the check has to go to a PO box and UPS nor FedEx can deliver. I understand things get lost in the mail but smart remarks and poor customer service is on purpose. This place was rude and this guy blamed the situation on me and the bank saying it could be a wrong address. It was a 5-figure dollar amount check and now I'm looking to having it replaced and complications. I'll be going to the annex on Pleasant Grove instead if I need USPS services in the future.
I have never had a bad experience, the staff is helpful,friendly and always gives me best option for my mail. Great customer service!!
They did a fine job and were friendly. -3 stars since they don't seem to be concerned with doing the bare minimum to prevent the spread of a global pandemic (No one was wearing masks, they didn't ask customers to wear masks).
They have everything I could need for shipping and packing and they’re very helpful!
Always professional and kind. I have been going here for 3 years and never have had a problem. Great service.
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