Roseville, United States
5161 Foothills Blvd
N/A
+19165463681
My father has been living at Sierra Pointe for a year.(This year has been during Covid-19). My dad continually tells me how happy he is at Sierra Pointe and is glad he made the move to assisted living. He loves the food ( and it does sound wonderful every day), he is impressed by the helpfulness and friendliness of all the staff and employees. On a nice day he enjoys sitting in the gardens. There are always activities for the residents ( even with Covid restraints). Everyone there is treated as “family”. In fact, in touring different facilities before choosing a place for dad, one of the things that impressed me was that at Sierra Pointe the staff and residents all knew each other’s names and stopped to speak to each other. This was not the case at other facilities. I have been very impressed with the staff’s care of dad, their diligence in keeping everyone safe and healthy during Covid, and their happy ( and patient) attitude, I am grateful that my dad is so happy at SIerra Pointe. I have no complaints at all. I can imagine myself living there one day.
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My mom moved in the Fall of 2016. The staff really is kind and pleasant. The staff is also long-tenured. Every time I've visited I've noticed how often the staff engages the residents by name and engages in conversations. They don't seem hurried in their interactions with residents. That says a lot about the leadership at Sierra Pointe. As a visitor, they don't make me feel like I'm intruding. They make me feel welcome. My mom's happy with the food. She enjoys the quality of the property and they do a nice job with the garden and patio areas (on which my mom's apartment overlooks). Move-in was not burdensome; they were very flexible with us. She hasn't needed much in the way of assistance services. So, it's tough to comment there. Aside from the challenge of moving out of her home of 20-years, she was very glad she chose to move to Sierra Pointe after having visited about 8-10 different properties.
The facilities are clean and the care seems good. HOWEVER, beware of moving in or sending your loved ones here as there has been a spate of burglaries and the management is doing very little about them. The last time this happened, the previous management called the police and the culprit was caught, but not so much this time. Our elderly (late 90's) relative has had items stolen 3 times (and yes her mind is VERY clear), but no police have turned up. It is incredibly distressing for her and now it seems that the family is going to have to take things into their own hands to make her safe. Not good at all. I would never send anyone here to live any more!
My parents lived at Sierra Pointe for several years as independent and assisted living residents. The loving, caring environment of Sierra Pointe is in my opinion unsurpassed. My family had the highest of confidence in all levels of staff and management; they were friendly, considerate and professional at all times, and we came to consider them our friends. Sierra Pointe staff and management were exceedingly responsive to the special care my parents eventually required and, despite their busy schedules, always made it a point to stop by, or greet my parents as well as family members, and make sure all was well. Thank you Sierra Pointe!
My mother in-law has been at Sierra pointe for 1 1/2 years. We can not say enough about the quality of care, the amazing, hardworking and caring staff and all that is offered for the residents. Steve and his staff are dedicated to hands on, compassionate, high quality care. We are very grateful my mother in-law is in such a wonderful environment.
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